Alternate Email Addresses

解決
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新規投稿者

We have a seperate email address we use for marketing - marketing@mycompany.com for example - but this does not log conversations on HubsPot when we BCC them in.

I take it we need to add this email address to the system, but we don't want to add another user, and inucr an extra fee - is this possible?

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受理された解決策
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コミュニティーマネージャー

Hey @Conor123,

 

Your email address must meet the criteria outlined in this article, including: 

 

The email address from which you are sending the email matches:

  • A user in your account.
  • One of your connected email addresses under Profile & Preferences.
  • An alias in your email client. 

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !
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2件の返信
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コミュニティーマネージャー

Hey @Conor123,

 

Your email address must meet the criteria outlined in this article, including: 

 

The email address from which you are sending the email matches:

  • A user in your account.
  • One of your connected email addresses under Profile & Preferences.
  • An alias in your email client. 

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !
返信
0 いいね!
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新規投稿者

Hi Jenny,

 

Thank you for this, I can add it as an alias of the main account holder!

 

Much appreciated.

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