Can anyone offer any guideance on whether/ how to add image carousels to a Knowledge Base article? I'm unable to see a way to do this. This would be a sort of image slideshow to show different ways to fiold a product. I have the Service professional plan.
I also wanted to share this feature request in our Ideas Forum here regarding making knowledge base designs and layouts more custom which looks to be in planning! I would recommend upvoting the idea and commenting in it so you're subscribed to updates on when further customization for the knowledge base will be launched.
Are you able to click the reply button on the idea? Would you be able to share a screenshot of what you're seeing on your end? I'll be happy to take a look.