Adding Knowledge Base Articles to a Customer Portal
SOLVE
Hi everyone,
I want to add certain knowledge base articles to my customer portal so that on a single page, my clients can review the articles I want to show them and also, the tickets created and associated with them. Is that possible? If so, how? I'm open to any suggestions.
Here to learn more about HubSpot and share my HubSpot Knowledge. I'm the founder of Webalite a Gold HubSpot Partner Agency based in Wellington, New Zealand and the founder of Portal-iQ the world's first automated HubSpot Portal Audit that helps you work smarter with HubSpot.
Here to learn more about HubSpot and share my HubSpot Knowledge. I'm the founder of Webalite a Gold HubSpot Partner Agency based in Wellington, New Zealand and the founder of Portal-iQ the world's first automated HubSpot Portal Audit that helps you work smarter with HubSpot.
Adding Knowledge Base Articles to a Customer Portal
SOLVE
Hi @Mike_Eastwood, thank you for your answer. I know I can restrict access to a knowledge base/customer portal. What I'm trying to accomplish is that, when a customer logs into the customer portal, they can see knowledge base articles right there, without having to move to a different screen/page. Do you know if that's possible?