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SSundarram
Participant

Accessing KB article that are marked as private, from our Webapp

SOLVE

Hi,

I am not technical, hence this question to the community:

Does anyone know if Hubspot's API's provide a mechanism for our webapp that collects new user registration or allows an already registered user to pass this information to Hubspot and allow the user to view the private KB articles?  For a better user experience, we do not want the user to duplicate registration/sign in to our app as well as its docs (that are on Hubspot KB).

 

Thank you very much

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1 Accepted solution
PamCotton
Solution
HubSpot Alumni
HubSpot Alumni

Accessing KB article that are marked as private, from our Webapp

SOLVE

Hey @SSundarram, thank you for posting in our Community!

 

HubSpot's API does provide mechanisms that could help achieve the functionality you're looking for. Specifically, you can utilize HubSpot's Forms API to collect new user registrations and pass this information to HubSpot.

 

Additionally, to allow already registered users to access private KB articles without the need for duplicate registration or sign-in, you can leverage the Contacts API to manage user authentication and access to the KB articles based on their existing credentials within your web application.

 

To our top experts, @albertsg, @Mike_Eastwood, and @coldrickjack, do you have any recommendations for @SSundarram?

 

Thank you,

Pam

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3 Replies 3
PamCotton
Solution
HubSpot Alumni
HubSpot Alumni

Accessing KB article that are marked as private, from our Webapp

SOLVE

Hey @SSundarram, thank you for posting in our Community!

 

HubSpot's API does provide mechanisms that could help achieve the functionality you're looking for. Specifically, you can utilize HubSpot's Forms API to collect new user registrations and pass this information to HubSpot.

 

Additionally, to allow already registered users to access private KB articles without the need for duplicate registration or sign-in, you can leverage the Contacts API to manage user authentication and access to the KB articles based on their existing credentials within your web application.

 

To our top experts, @albertsg, @Mike_Eastwood, and @coldrickjack, do you have any recommendations for @SSundarram?

 

Thank you,

Pam

SSundarram
Participant

Accessing KB article that are marked as private, from our Webapp

SOLVE

Thank you very much! Will have our devs check it out

SSundarram
Participant

Accessing KB article that are marked as private, from our Webapp

SOLVE
Thank you very much Pam! Appreciate the quick response. Will get my devs to check it out