HubSpot Specialist Sales and Account Manager

[DanielleROTL]

HubSpot Specialist Sales & Account Manager 

We’re looking for new Sales & Account Manager to join our tech focused full-service marketing agency. 

As part of our ongoing growth, we’re looking for someone to join our expanding commercial team who lives and breathes HubSpot and understands its capabilities and how to use those to benefit our customers. When applying please highlight your HubSpot expertise! 

Interpret the business challenges faced by Right on the Line’s customers (for example, engaging channel partners, generating leads, creating content to drive campaign results, bottlenecks in their sales funnel) and then make recommendations to solve these issues with HubSpot services or aligned agency services. The focus is on building a retainer-based set of active HubSpot customers contracting with us on an ongoing basis. 

Works with our strategy and campaign teams to create integrated marketing strategies and plans that are targeted to these needs and objectives, applying an in-depth knowledge of all marketing tactics to select appropriate activities and channels that deliver results. These will include strategies around HubSpot features and how to ensure customers are getting the most out of their subscriptions to Marketing Hub, Sales Hub, Service Hub, Operations Hub, or the Growth Suite as a whole. 

Effectively communicate expectations, plans and results across the combined agency-customer team. 

Build new and existing customer relationships, identify new growth, cross sell, upsell opportunities and ensure revenue targets are met. 

Work with more junior team members to mentor them in their role and support their development (while also developing their own line management skills as they progress towards becoming an Account Director or Business Unit Leader). 

What skills are required? 

Exceptional consultative sales skills, deep marketing strategic know how and an obsession with delivering first class customer focused service. Oh, and did we mention an obsession with HubSpot as well? 

 
Our ideal account manager will have: 

• Business development and sales experience 
• Demonstratable ability to hit targets and drive new business and account growth 
• At least 2 years of experience working in a marketing agency (those with 2+ years of experience will be suitable for a Junior Account Manager Role, while those with 4+ years would be a good fit for a Senior Account Manager role) OR experience in sales in the tech industry. 
• A strong knowledge of the modern marketing mix, including how owned, earned, paid and social media can be leveraged across a wide range of digital and traditional channels to drive business results. 

• A strong eye for effective creative work, as well as a keen eye for detail and a passion for the highest possible standards of work quality. 
• A positive, proactive attitude and someone who thrives on taking responsibility and accountability. 
• The desire to work and participate as part of a friendly, supportive team. 
• Experience working with customers in the technology sector including channel specifically, is preferred, but not essential 
• A marketing qualification is preferred but not essential 
• Valid HubSpot agency certifications are preferred (or a willingness to get them quickly) 
• Experience selling HubSpot and HubSpot related agency services is preferred 
   

Their personal attributes will include: 

• Confidence 
• Ability to work well under pressure 
• Self-motivated 

• Ability to self-regulate  
• Ambitious and driven 
• Resilience 
• Flexibility 
• Ability to apply focused attention 

• Active listening skills 
• A desire to help others and be of service 
• Trustworthiness  
• Conscientiousness 

Other helpful skills: 

• Proficient with technology 
• Knowledge of CRMs (Customer Relationship Management Systems) and in particular, HubSpot 
• Use of Microsoft 365 apps and Asana 

You will join a team of hard working, fun and dynamic people who collaborate, commiserate and are incredibly supportive of one another. Our commercial team sits between our customers and our internal teams ensuring that everyone is getting what they need to deliver high quality and impactful projects for our customers. We laugh, we meditate, and our obsession with a frictionless customer experience might cause a few grey hairs but our support for one another sees us through. 

More information about the day to day… 

Business Development Duties include: 

• Identifying opportunities and outreach (phone, email, social media, and face to face meetings) 
• Promote the business when networking on LinkedIn 
• Generate leads and convert leads to meetings. 
• Close deals and develop relationships 

• Meet targets with new acquisition and growth of existing accounts. 

Daily Duties include: 

• Prospecting & Outreach 

• Customer calls, meetings and relationship building 
• Consulting with customers  
• Hosting customer workshops, audits, and interviews 
• Working with the larger ROTL (Right On The Line) team to produce relevant strategies and proposals 
• Tracking against targets 
• Managing sales and deal within our CRM (Customer Relationship Management) 
• Final QA of communications and product going to customers 
• Preparing quotations and proposals 

• Preparing statements of work and briefing internal teams 
• Ensuring invoicing and customer project closes outs happen on time 

General Duties include: 

• Correct use of our systems and processes across Asana and SharePoint. 
• Organise customer documents, filing correctly on SharePoint. 
• Training of new team members as needed 
• Ensure calls and call notes are logged on HubSpot and included in internal briefs as needed 

• Updating and managing deal reg ongoing 
• Assisting team with creating proposals, new product offerings, strategy on approaches to new and existing accounts 
• Stay abreast of HubSpot offering updates and continuously improve our offerings to remain up to date and competitive 
• Post project reviews to ensure effective use of budget, time allocations and ways to improve 
• Ensure customer profiles are being setup and managed by the projects team for all accounts providing any useful information ongoing. 
• Liaise and negotiate with suppliers 
• Monitor competitors, their offerings, prices, and customers 

• Task other teams to assist in delivering on customer requirements 

What’s in it for you? 

• An industry related base salary 

• Incentive scheme 
• Uncapped commission structure 
• Work with a global team 
• Work within a fast paced, exciting industry with customers who are the largest tech companies in the world. 
• The career pathway within ROTL is not static 

• You can create and develop your own role where you see opportunity 
• We offer flexibility, both in attitude and in our approach to working (remotely or hybrid) 
• Facilitation of the option for you leading a new unit where you see a revenue opportunity 
• We don’t limit you to fixed steps or stages within your career 

Finding the right candidate with the relevant experience AND who would be the right fit for our culture is a priority. We are a fast-growing agency so having a flexible and adaptable approach to the role is a must. 

We would also love for someone to be a forward thinker, and, as we are all remote based, you need to be a self-motivated character who is happy to work independently but is also willing to collaborate and support your virtual team. If you thrive in an office environment and regular team lunches (although we do this whenever possible!) then this role might not be for you. 

Please send us a link to your LinkedIn profile, your CV, Video Intro or whatever else you fancy sharing to jobs@rightontheline.com 

[DianaGomez]

Thanks for sharing!

Best, 

Diana