HubSpot Operations Administrator - 6 Month Contract (Remote)

[Luca_Celo]

At the Celo Foundation, we support various partners across the Celo Ecosystem including cLabs, the team working on the open source platform Celo, whose mission is to build a regenerative digital economy that creates the conditions for prosperity for all.

Celo aims to remove the barriers for large-scale adoption of cryptocurrencies as means-of-payment. Using a novel address-based encryption algorithm, the Celo protocol makes sending money as easy as sending a text. Additionally, Celo uses stable-value tokens pegged to fiat currencies, like the US Dollar, to minimize volatility.

Celo is an open protocol enabling many to participate in the system, even with a budget Android smartphone. The first application launched on the Celo platform, Valora, is a social payments and money transfer app, aimed at developing markets.

We are seeking a highly organized and detail-oriented HubSpot Operations Administrator to join our team on a 6 month contract basis, working up to 40 hours a week. The ideal candidate should have experience in HubSpot systems design, operations, data management, and compliance. They will be responsible for managing our HubSpot system, ensuring compliance with relevant data protection regulations, and maintaining the integrity of our marketing data.

You Will:

• Manage and maintain the HubSpot platform, ensuring data accuracy and completeness, and customize views, properties, and workflows as needed, ensuring the platform is set up to meet the strategic needs of our Ecosystem & Marketing circles.
• Develop and implement processes to ensure compliance with data protection regulations, such as GDPR and CCPA, for various regions and newsletter types.
• Set up and manage user permissions and roles within the HubSpot account to ensure appropriate access and security.
• Support both the Sales and Marketing teams in developing pipelines, implementing automation, optimizing lead nurturing and conversion processes, and generating insightful reports to drive business growth.
• Design and execute strategies for importing leads from external sources and managing their journey within HubSpot, ensuring proper opt-ins, data consistency, and lead nurturing processes.
• Develop and implement a system for organizing email lists and newsletters, ensuring proper alignment with opt-in types and email outreach strategies.
• Build and maintain HubSpot reports to measure the effectiveness of various sales, marketing, and service efforts, and identify opportunities for improvement.
• Conduct regular HubSpot portal audits to optimize platform usage, ensure data accuracy & hygiene, and compliance.
• Create, manage, and schedule HubSpot training guides and resources to support team members in effectively utilizing the platform.
• Stay current on industry best practices and HubSpot platform updates to continuously improve our operations and processes.

 

You Have:

• Proven experience working with HubSpot or similar marketing automation platforms.
• HubSpot certifications, such as HubSpot Inbound, HubSpot Marketing Software, or Hubspot Sales Software, are preferred but not required.
• Strong understanding of data protection regulations, such as GDPR and CCPA.
• Strong analytical skills and ability to analyze complex data sets with proficiency in Excel or similar software
• Ability to create reports and dashboards to effectively communicate insights and trends
• Excellent critical-thinking and problem-solving skills.
• Exceptional attention to detail and strong organizational skills.
• Ability to work independently and manage multiple projects simultaneously.
• Strong communication and collaboration skills, with the ability to work effectively across teams.

To apply, please submit your resume, and any relevant work samples demonstrating your experience in HubSpot operations and data management to luca.loscalzo(at)celo.org

The Celo Foundation is a non-profit organization based in the US that supports the growth and development of the open-source Celo Platform. Guided by the Celo community tenets, the Foundation contributes to education, technical research, environmental health, community engagement, and ecosystem outreach—activities that support and encourage an inclusive financial system that creates the conditions for prosperity for everyone.

Celo Foundation is a TEAL organization, a method of decentralized management and organizational governance. Roles are defined around the work, not people, and there is a high degree of autonomy. As such, we're all proud to hold the job title of "Partner." For more information on our culture, we encourage you to check out our blog at https://medium.com/celohq/the-future-is-teal-cc264a5d51d3.

To be successful in our mission of creating the conditions of financial prosperity for all, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.

Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)celo.org. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.