HubSpot CRM Specialist

[CMcInnes]

About Tradeprint 

As pioneers in the print industry, we leverage technology and the expertise of our highly skilled team, to be innovative and delight our customers with an outstanding experience. 

We are a technology led; trade printer based in Dundee UK. As part of the Cimpress group, the largest print manufacturer in the world, we are leading the way in mass customisation. Using e-commerce as our primary route to market, we’re here to change the print world, and you can help us! 

With exciting plans for fast growth, we are always looking to add Smart Innovative and Customer Centric people to our remarkable team. To achieve our ambitious goals, we empower our people, and they drive the business forward, putting the customer experience at the heart of what they do. 

About the role 

As HubSpot CRM Specialist you will be the subject matter expert for all things HubSpot, using your technical expertise and drive for excellence to solve problems, improve processes and ensure we are maximising HubSpot's potential to help us achieve our strategic goals for growth. 

It's an exciting time to join Tradeprint in this role as we integrate HubSpot (Marketing Hub, Sales Hub & Service Hub Enterprise) into our E-commerce platform to accelerate our marketing, sales, and customer service capabilities and enable our success. If you are energised by making a difference and playing a key role in transformational change, this rewarding role could be the right opportunity for you. 

You will work with a range of stakeholders across the business, working closely with the Sales and Customer Success, Data, Marketing and Technology teams so someone who thrives on collaboration and building strong relationships would be an ideal fit.  

This role would suit an experienced HubSpot Specialist who is looking for an opportunity to develop their career, taking the lead on projects and truly immersing yourself in our business to become a pivotal part of the team.  There is lots of room for career growth as we scale, and we are looking for someone who wants to grow with us! 

Role Objectives 

As the go-to person for HubSpot at Tradeprint, you will optimise its performance and ensure alignment with our strategic objectives by working closely with leaders and stakeholders from across the business to understand the vision, goals and requirements and translate this into recommendations and actions. 

In this role you will: 

• Collaborate with the Sales and Customer Success, Technology and Marketing teams to review, recommend and implement best practice processes and procedures within HubSpot. 
• Act as the point of contact for sales, marketing, and customer service colleagues, answering questions, providing guidance, and coaching on how to get the most out of HubSpot.  
• Create custom modules, templates, workflows, and functionalities enhance user experience and support specific sales and marketing processes. 
• Oversee data integrity through data import management, data validation rules, data cleansing and deduping, reinforcing standards and conventions with other users. 
• Measure and optimise HubSpot campaigns, proactively monitor and analyse campaign performance metrics to identify areas for improvement and enhance strategies. 
• Collaborate with the Marketing team on segmentation, measure results and optimise workflows for these segments to convert leads into customers. 
• Build customised views, dashboards, and reports for users. 
• Analyze CRM data to identify trends, patterns, and opportunities for improvement, and provide actionable recommendations. 
• Develop, execute, and test sales and marketing campaign automation.  
• Create and manage profiles, layouts, reports, dashboards, process automation, and other configurable parts of the interface for end-users.  
• Share knowledge and best practice, carry out training for existing and new users. 
  
  
  

The ideal candidate will bring experience in a similar role and will have: 

• Significant experience as a HubSpot Specialist, Administrator or Consultant particularly with the Marketing, Sales and Service platform and its various features 
• An understanding of all aspects of HubSpot configuration and technical/functional capabilities  
• Experience of analysing and presenting data to a varied range of stakeholders in a meaningful way. 
• The confidence to delve into business requirements and make recommendations to senior stakeholders and Directors. 
• Expert analytical, planning, and organisational skills with an ability to manage competing demands.  
• Commercial acumen and the curiosity to develop a strong knowledge and understanding of our customers, business and products. 
• The tenacity to ensure objectives, goals, and commitments are met. 
• Excellent communications and presentation skills with the ability to tailor interactions to suit different stakeholder groups.  
• A creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view. 
   
  
  

It would be great if you also have: 

• Experience in a similar medium SME sized E-commerce business. 
• HubSpot Academy Certifications, particularly HubSpot Sales, HubSpot Marketing Software, and Service Hub.  
• Basic proficiency or working knowledge of HTML and CSS. 
• Experience of Power BI or similar software. 
• Experience of Google Analytics – GA4. 
  
  
  

Further Details 

We operate a hybrid working approach and team members balance working from home with regular attendance in the office in Dundee (around 50%). This role could also be fully remote for the right candidate based in the UK. 

The salary for this position is dependent on experience but we expect to pay around £35k-£40k.  

In addition to salary, we have a range of benefits including: 

• 30-33 days holiday. 
• Birthday Day Off. 
• Health cash plan (including optical and dental cover). 
• Life cover. 
• Volunteer Time Off. 
• Employee discounts for our own products and related brands.  
• A discount site including discounted gym memberships, cinema tickets and other leisure and shopping discounts. 
  
  

We cultivate a values driven company culture which includes: 

• A strong focus on learning and development. 
• Recognition awards. 
• An emphasis on empowerment and entrepreneurial spirit.  
• Regular company social events and opportunities for connection. 

[TomM2]

Hi There, 

I'm currently a freelance HubSpot admin who previously worked for HubSpot as a product expert and have experience across digital and product marketing. I'm based in Ireland if working remote from here is an option. 

Would love to chat if you'd like to view my experience and reach out via linkedin. 

https://www.linkedin.com/in/tom-mahon-6641a92a/

All the best,

Tom 

[HarishPS]

Hi CMcInnes,

I hope you're doing well. I'm reaching out to enquire about the open position. If it's still available, I'd like to schedule a call to discuss it further. 

A little bit about myself - I have over 25 years of experience, with the last 13+ years focused on digital marketing and sales automation. HubSpot has played a major role in my career.

Looking forward to hearing back from you.

Best regards,

Harish

[CMcInnes]

Hi Harish,

Thanks for getting in touch, do you have a link to your CV?

Regards

Carole

[HarishPS]

Hi Carole,

Please download the resume here.

Regards

Harish

[Divyanshu_Tuli]

Hi! 👉🏻 My name is Divyanshu Tuli, you can call me 💎 Div.

I have 9+ Years of experience in Digital Marketing & Hubspot Automation. I have worked with funded, non-funded startups and Big Corporates. I am a Hubspot Automation & Integration Specialist. Over the course of past few years, I have successfully integrated tools like Kixie, Pandadoc, Zoom, Convertful, Google ads, Facebook ads with Hubspot. I also hold good experience in building integrations via tools like Zapier. My Hubspot Expertise is beyond data management and I have experience with Lead scoring, buyer persona management and other custom property building related work for Hubspot. I also help businesses automate their deals process and side by side I am a very efficient trainer as well. Areas of Expertise:
1. Google, Bing & Youtube ads
2. Social Media Planning and Execution
3. Facebook & Instagram ads
4. Search Engiine Optimisation
5. Google Analytics & Data Studio.
6. Remarketing
7. Email Marketing
8. Hubspot Sales Hub Onboarding
9. Hubspot Marketing Hub Onboarding
10. Workflows management
11,. Email Newsletter Design
12. CRM Management (Hubspot)

My Personal Strengths:
1. No Overcommitments
2. On-Time Delivery
3. Agile Working Methodology
4. Always On time
5. Ready to walk one-mile extra

More than 100+ Clients Happy Clients PS: I am a Hubspot certified Professional I am genuinely looking forward to helping companies who are looking to automate their business by using CRM like Hubspot. 

Here is my LinkedIn Profile Link:https://www.linkedin.com/in/divyanshu-tuli/
You can connect with me on div.hubspot@gmail.com
Contact Details: +91 9050055400

Looking forward. 

Warm Regards, 
Div

 

[CMcInnes]

Hi Div,

Many thanks for getting in touch and detailing your experience. I have forward this to our HR department.

Regards

Carole

[Krisjrichards]

Hi Carole,

I'm a HubSpot admin and former marketing director with five years of experience using HubSpot Sales, Marketing, and Service Hubs, as well as various integrations, custom objects, revenue operations, and analytics. I've worked in multiple industries, including biotech, academia, and digital and print media. In addition to my HubSpot experience, I'm proficient in digital marketing strategy development and execution, advertising operations, and marketing automation, focusing on incorporating AI tools.

Please view my resume/CV on LinkedIn:

https://www.linkedin.com/in/krisjrichards/

Good luck with your search.

Regards,

Kris Richards

[CMcInnes]

Hi Kris,

Many thanks for getting in touch, I have forwarded your details to our HR department.

Regards

Carole