Job Listings

DrMatlock
Member

HubSpot CRM Specialist

Title: Customer Relationship Specialist or CRM Coordinator

 

Primary Responsibilities:

  1. Data Entry & Management: Input and update customer data in HubSpot, ensuring accuracy and timeliness.
  2. Customer Interaction: Engage with prospective patients through phone, email, and text, providing information and addressing queries.
  3. Customer Journey Monitoring: Track the entire customer experience, from initial inquiry to post-procedure follow-up, ensuring all touchpoints are logged and any issues are escalated appropriately.
  4. Feedback Collection: Collect feedback from patients to understand their experience and areas of improvement.
  5. Reporting: Regularly report on customer interactions, feedback, and CRM data to provide insights on the customer journey.

 

Required Skills & Qualifications:

  1. CRM Expertise: Familiarity with HubSpot or other CRM platforms.
  2. Communication: Excellent verbal and written communication skills. This person will be representing your brand and should be articulate, pleasant, and efficient.
  3. Attention to Detail: With data input and customer interactions, accuracy is crucial.
  4. Empathy & Professionalism: Given the nature of your business, they should have the ability to handle sensitive topics with tact and understanding.
  5. Adaptability: Should be comfortable with a fast-paced environment and adapting to different communication platforms.
  6. Tech-Savviness: Comfortable with modern communication tools and platforms.
  7. Prior Experience: 1-2 years HubSpot CRM experience

 

Training & Development:

  1. Product/Service Training: Will be provided by our Digital Marketing Strategist.
  2. HubSpot Training: We will offer an onboarding process specific to how VISTHETIC Surgery Institute & MedSpa uses HubSpot.

Hiring Company: VISTHETIC Surgery Institute & MedSpa located at 9201 Sunset Blvd, Suite 406 Los Angeles, CA, 90069

 

Industry: Plastic surgery & MedSpa

 

Remote position

 

Apply to Veronica@visthetic.com 


 

3 Replies 3
shakilsumra
Member

HubSpot CRM Specialist

resend it.

My mail id is shakil@oappsinfotech.com

0 Upvotes
shakilsumra
Member

HubSpot CRM Specialist

Hi DrMatlock,

 

Sent you a mail please check it and get back to me.

 

Thanks

0 Upvotes
DrMatlock
Member

HubSpot CRM Specialist

Hello,

I did not receive an email from you.
0 Upvotes