HubSpot Administration

[DChesnick]

Hubspot Administrator

ResinTech® manufactures a broad range of ion exchange resins, activated carbons, and selective adsorbents for water and wastewater treatment. ResinTech's premium quality media and patented technologies support a wide range of applications, including deionization, demineralizing, condensate polishing, pollution control, radwaste treatment, and resource recovery. Our world-class laboratory and legendary technical support help dealers and operators worldwide ensure optimal water quality.

We're growing very quickly and we're looking to bring in a CRM Administrator to help deploy new business processes that fuel growth! 

REPORTS TO

Director of Global Marketing

LOCATION

ResinTech Global Headquarters — Camden, NJ (On-site preferred)

Day To Day Responsibilities
As the CRM Administrator at ResinTech, you will help direct the efforts of our outside HubSpot agency and partner with a cross section of internal departments and business units. You will be relied up to not only improve existing processes but also deploy new business processes that will improve KPIs and drive growth. You will work in collaboration with the operations team to ensure the effectiveness and delivery of solutions of our CRM system within the sales, customer support and operations divisions. 

You must be a self-motivated, dynamic problem solver who is able to cope with the demands of a faced paced environment.

• You will know everything there is to know of HubSpot configuration and technical/functional capabilities
• Act as the account manager, responsible for all new user setups and deactivation, including data transfers for deactivated users.
• Implement Sales, Marketing and Service Processes into the HubSpot CRM.
• Support Marketing's use of HubSpot, including assisting with mailing lists as needed and helping Marketing automate processes related to campaigns.
• Building and managing dashboards, layouts, reports, process automation, and other configurable parts of the interface for end-users, and other capabilities including: Flows and Process, Workflow Rules & Approval Processes, Validation Rules, Custom Objects Configuration, Security Controls, Third-party integrations.
• Work on system implementation projects including: requirements, documentation, systems configuration, test documentation/execution, issue identification and resolution.
• Create detailed training session and present to management and workshops with sales and operations teams.
• Maintain updated system documentation and HubSpot policies/procedures.
• Help to support the day-to-day running of the business within HubSpot, which includes interacting with business users and technology partners, in support of the HubSpot CRM environment.
  
  

To be successful in this role, you will:

• 2-3 years of experience as a HubSpot administrator
• A strong understanding of the platform, with the ability to build custom objects, formula fields, workflows, custom views, and other content of intermediate complexity.
• Strong skill in project creation and management including intake of tasks, prioritization and successful delivery with communication and training
• Have certifications for HubSpot Sales, HubSpot Marketing Software, Service Hub, Operations Hub
• Ability to consult and provide in depth training programs on CRM applications to end users

Reply with cover letter and CV to this post or email humanresources@resintech.com.