Director of Client Services

[KatrinaB]

Director of Client Services

Boutique Digital Marketing Firm Seeks Client Services Leader 

Is this you?

Are you a seasoned client service professional?  Do you thrive on deadlines, multiple priorities, challenging clients, and the fast-paced work of digital marketing?  Are you passionate about leading internal teams and getting the best out of your people? Do you excel at the account strategy level, yet have the chops to execute and help others be successful?  Are you ready to work with a boutique firm, with a smart and inspired leadership team, on the opportunity of a lifetime?

If you’ve been nodding your head and saying “yes” read on. 

Responsibilities

As Director of Client Service, you are the strategic and tactical leader of the New Perspectives account team. Client experience and service excellence is your responsibility.  Within New Perspective, you lead and manage an internal account team.  

As part of the senior leadership team, you inform and support strategic initiatives and core organizational decision-making. 

 Skills, Knowledge, and Experience

• 5+ years leading client relationships and service delivery in a digital marketing agency environment.
• 5+ years supervising internal agency teams 
• Superb communication and demonstrated problem-solving ability
• Proficient in Hubspot
• A degree in business, marketing, communication or related field
• Mastery of numbers, data, and analytics 
• Agile and Jira is a plus 

About New Perspectives

New Perspective is an award-winning digital and inbound marketing agency with a strong focus on demand generation, located in Westborough, MA.

Our commitment to ‘Rocking the Customer Experience’ enables us to develop deep relationships with our clients and experience organic growth which outperforms the market average. 

Join Us

New Perspective’s mission is to provide a rewarding and challenging career and the flexibility to generate the personal memories that make life exciting. The New Perspectives team is connected by technology, great process, shared beliefs, and a genuine love of strategic marketing.

We offer competitive salaries and benefits and demonstrate our commitment to professional growth and work/life balance.

https://newperspective.recruiterbox.com/jobs/fk0qr74/

[DianaGomez]

Thanks for sharing!

Best, 

Diana