The CRM manager’s primary responsibility is to oversee and maintain the company's CRM system (Hubspot) in coordination with the marketing, sales, customer success, and support/operations teams. In this role, you will be relied upon to improve existing processes and deploy new ones to improve corporate KPIs and influence growth.
You must be a self-motivated, dynamic problem solver who can cope with the demands of a fast-paced environment and who relishes having an impact.
What you will do:
Use your extensive knowledge of Hubspot’s configuration and technical/functional capabilities to build and maintain a CRM that bolsters the company’s business.
Work on system implementation projects, including requirements, documentation, configuration, and execution.
Build and manage dashboards, layouts, reports, process automation, and other configurable interface parts to supply users with optimized data to support smart decisions.
Maintain data integrity, security, and best practices to build a CRM that is a reliable source of data for the business
You have:
2-3 years of experience as a HubSpot administrator
The acumen to architect and execute system processes and designs with the ability to build custom objects, formula fields, workflows, custom views, and other content of intermediate complexity.
Strong skill in project creation and management, including intake of tasks, prioritization, and successful delivery with communication and training
Have certifications for HubSpot Sales, HubSpot Marketing Software, and Service Hub.
A self-motivated, entrepreneurial spirit
Why work here?
We have a proven market need
We have hockey stick growth expectations
Our product stops payments fraud (yes, we regularly stop bad guys!)
We are small and nimble, and we move fast. New ideas, new problems to solve, and new customers happen every day.
We respect that you have a life outside of work (i.e., we have options for flexible work schedules, and we have great benefits, including unlimited PTO)
Every employee has an impact - no one here is a cog in a machine
Applicants must pass a background check before being officially accepted for employment.
Job location: open to remote, the company is headquartered in Boston, MA.
PaymentWorks bases our employment decisions entirely on business needs, job requirements, and qualifications-we do not discriminate based on race, gender, religion, health, parental status, personal beliefs, veteran status, age, or any other status. Applications from women and members of underrepresented minority groups are welcomed.
About PaymentWorks
PaymentWorks digital supplier onboarding PaymentWorks digital supplier onboarding is the foundation of vendor master data management - enabling organizations to control costs and risks while executing a payables strategy to optimize the time value of money.
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