Kiwi Creative is a rapidly-growing, fully remote digital marketing agency and HubSpot Platinum Solutions Partner for clients in the B2B software and technology space.
At our agency, Account Managers are the primary owners of client accounts, responsible for delivering high-quality digital marketing work while maintaining long-term relationships. The ideal candidate will be comfortable providing strategic recommendations and managing projects, but also proficient at executing individual tactics when needed.
A day-in-the-life of an Account Manager will include:
Working closely with the Account Director to create and present digital marketing strategies for clients
Acting as the day-to-day point of contact for client communications with the goal of building long-term relationships
Creating project timelines and monitoring scope creep to ensure on-time and on-budget delivery
Analyzing KPIs and generating reports on campaign performance using HubSpot, Databox, Google Analytics/Search Console, etc.
Estimating and selling additional services to add value to client engagements
Onboarding new HubSpot users as part of their Partner Scaled Onboarding program
Delegating and managing the delivery of specialized tactical work to a team of in-house employees and/or freelancers, including graphic designers, website developers, copywriters, HubSpot specialists, etc.
Pitching in to assist with tactical work, such as setting up HubSpot portals, building and managing a rich content/editorial calendar, writing conversion-optimized copy for digital channels, etc.
This job would be an awesome fit if you have:
5+ years’ experience in a marketing or account management role at an agency
Extensive hands-on experience using HubSpot, especially Marketing Hub
In-depth experience using other popular martech tools, such as Databox, Google Analytics and more
Advanced knowledge of SEO, PPC, social media, email and conversion optimization best practices
The ability to think on your feet while presenting ideas, providing professional feedback and making recommendations in front of clients
Solid digital writing skills with a sharp eye for grammar
A borderline obsession with attention to detail, goal setting and data analysis
The ability to thrive in a deadline-driven environment, juggling multiple projects during any given day
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