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What is one of your favorite automation and AI tools that you use regularly?

chrlee
HubSpot Employee
HubSpot Employee

Utilizing marketing automation and artificial intelligence (AI) includes finding the right tools that work for you. Whether you're leveraging automation and AI for your internal processes, such as maintaining data hygiene, or your customer-facing processes, such as streamlining your copy's tone and accuracy, the tools you use matter.

 

What is one of your favorite automation and AI tools that you use regularly?

 

Share below what's been helpful for you! Remember to keep your tech stack organization in mind as you explore more tools in the future.

 

To learn more about this, check out the Utilizing Marketing Automation and Artificial Intelligence lesson via HubSpot Academy.

695 Replies 695
DKnight3
Member

One of my favorite AI tools I use regularly is ChatGPT. It helps me streamline content creation, brainstorm campaign ideas, refine messaging, and improve customer communication workflows.

For automation, I really value HubSpot workflows because they allow me to create structured, customer-focused processes while still keeping the experience personalized.

Using both together helps me balance efficiency with human-centered engagement.

AJones329
Member

One of my favorite AI tools to use is Claude. It's similar to ChatGPT but I feel I get more use out of it. It's great brainstorming, resume help, and organizing my thoughts as well as coming up with potential content ideas.

solodh
Participant

Zapier to run Automations. I know they integrate with Hubspot (which is cool). I'm just wondering - in the spirit of true martech homogeny - whether current tasks I'm building (data, lists, actions, content) would sit better in Hubspot?  

0 Upvotes
merlinkoh
Member

One AI tool I use regularly is ChatGPT (paid version). It helps me brainstorm content ideas, summarize insights, draft communications, and improve workflows. Combined with marketing automation tools, it saves time while allowing me to focus more on strategy and engagement.

0 Upvotes
LMosher4
Member

One of my favorite tools is HubSpot. I use it to automate email campaigns, track interactions, and keep our contact data organized. It’s been really helpful for saving time 

MGaines
Member

I use ChatGpt the most. I do pay for the premium subscription and I find it to be the most helpful for my needs

0 Upvotes
Pjapm5
Member

I probably use the AI feature on Google the most. I like that when I search something up, it will give me a tailored response that I can then use to do more research.

CBledsoe
Member

One automation and AI tool I use regularly is ChatGPT, especially for brainstorming content ideas, drafting outlines, and refining messaging tone. It helps streamline content creation while maintaining consistency and clarity, which saves time during campaign development. I find it most useful for generating first drafts and structuring ideas quickly, allowing me to focus more on strategy and optimization. As I continue building my tech stack, I make sure any AI tool I use integrates well with my existing platforms and supports efficiency rather than adding unnecessary complexity.

Ogada3080
Member

I have not used any automation tool yet but in starting ill focus on hubspot automation tool.

MZAMAN04
Participant

my favorite AI tool is gemini because it helps me brainstorm ideas uickly 

Mpesonen
Member

chagpt and google gemini

0 Upvotes
Hibat_2
Participant

I use chattgpt,Grok, and grammarly for now...

And I don't mind if there would be anyone to recommend another automation Ai 

MKanyenze
Member

l use chat gpt to help me my skills 

0 Upvotes
rvarela90
Member

Hello I use chat gpt for better comunication skills and Gemini for content creationg or analisis.

 

 

0 Upvotes
N_Yerawar
Member

I use ChatGPT, Gemini, cloud.ai, eleven for my study and research purpose. 

0 Upvotes
ksantos3
Contributor

Como executiva de contas e estudante de Marketing, uma das minhas ferramentas favoritas é o CRM da HubSpot com IA integrada. O que tem sido mais útil para mim é a funcionalidade de assistente de redação com IA para processos voltados ao cliente. Ela permite aprimorar o tom e a precisão dos meus e-mails comerciais de forma rápida, garantindo uma comunicação mais humanizada e assertiva.

Além disso, para processos internos, utilizo a automação para manter a higiene dos dados e a organização da minha estrutura tecnológica. Isso libera meu tempo para focar na estratégia e no relacionamento direto com os clientes da Biomed, garantindo que meu conjunto de ferramentas trabalhe a meu favor.

0 Upvotes
THomolka
Participant

One of my favorite tools is HubSpot workflows combined with AI features. They save a lot of time by automating follow-ups and lead nurturing, while still keeping communication personalized and relevant.

SHyndman
Member

I actually don't find myself reaching to use AI tools often, if at all, and certainly not on a regular basis. However, during my undergrad, our school gave us free access to the entire Microsoft suite, and some professors encouraged us to experiement with Microsoft CoPilot to summarize readings for us, and help us get notes on those readings quickly. 

0 Upvotes
STiwari213
Member

I use mostly ChatGPT, Perplexity and Gemini as well.

AELFILALIECH
Member

I use a combination of Chatgpt, Quillbot to rephrase and Meta.ai to create content.