Jul 11, 2021 6:45 PM - edited Aug 12, 2021 10:08 AM
Every conversation has a defined start, middle, and end. When you’re using that interaction to qualify a lead, there are specific pieces of information that you’ll need to make the most out of that interaction. Much like a conversation that happens in person, you want to make sure a conversation online is structured to end when it’s appropriate.
Spend time thinking about the most impactful conversations your company has with its audience. What trends do you notice? Is there an opportunity to automate it through conversational messaging? Share your thoughts below.
*To learn more about this, check out the Developing a Conversational Growth Strategy lesson via HubSpot Academy.
4 weeks ago
how our software can help and support the business they run and what plan benefits them the most.
Feb 8, 2023 10:07 AM
If you want to lead nurture the first thing you do in know your target market well and thoroughly. Thinking that buying email lists will get you clients and byuers is crazy and still so many do this. Promote a seminar, a contest, or a sale to lead capture. In the seminar idea ask them to provide contact information for futher communication (in a Feedback form for the seminar, for example). This way you also get their consent for emails.
Dec 1, 2022 12:34 AM
Current significant challenges and who is involved.
Oct 15, 2022 3:47 PM
I regularly want to make sure individuals are receiving element care and if not, how we can satisfy the client. This is worked out by conversing with frame of reference experts
Jan 20, 2023 7:40 PM
Making conversations as personable as possible helps digital marketers connect with their consumers. Acting mechanical, cold, fake, or insincere communications only turns others off. Act professional and courteous for positive interactions.
Sep 8, 2022 11:28 PM
up front challenges, who is involved, scenarios out of our control... etc.
Jul 28, 2022 4:57 AM
Informative, research based and specific converstation
May 25, 2022 8:55 AM
Mostly, our prices, their preferences, mode of delivery and payment. And sometimes a feedback.
Jun 14, 2022 1:14 PM
Same, although, we try and ask how they were made aware of us.
Mar 20, 2022 11:26 PM
My company benefits a lot from an educational approach to my customers.
As the business' industry is new, ensuring the customers know they can have us as a resource is a major point.
Feb 25, 2022 12:13 AM
Our transactional business could be automated. We use our app for that. The relationship building is done by asking fact finding questions. And providing information. Also middle seems to be the most important part of the convo for me. That is where trust is built. And vetting occurs.
Feb 5, 2022 5:24 AM
Mostly about the services we offer and the tourism destinations we operate in.
Jun 16, 2022 2:22 PM
their specific needs.
Feb 3, 2022 10:11 PM
Mostly sales, ordering, & customer interactions (text, phone, email)
Customers get live interactions but employees get recorded/automated messaging or phone responses.
Feb 3, 2022 11:34 AM
When talk about interest, ideas and product specifications.
Feb 2, 2022 10:21 AM
Mainly about picking up their items
Jan 28, 2022 11:50 AM
Pre-orders, customized discounts, and pickups!
Jan 26, 2022 9:41 AM
Jan 23, 2022 9:28 PM
a conversation for us is when a potential customer asks about the product, or a fellow seller asks to collaborate
Jan 23, 2022 7:04 AM
Our focus when it comes to conversations with a new lead or a customer is to offer the right information at the right time. Every conversation is different, but we want to ensure that everyone has a great experience with our brand. The conversations usually happen over Facebook, Instagram or on the phone, and on some occasions via Whatsapp. The information that we extract from these conversations are gold for our business.