Inbound

Champion
HubSpot Employee
HubSpot Employee

What conversations does your business have with its audience?

Every conversation has a defined start, middle, and end. When you’re using that interaction to qualify a lead, there are specific pieces of information that you’ll need to make the most out of that interaction. Much like a conversation that happens in person, you want to make sure a conversation online is structured to end when it’s appropriate.

 

Spend time thinking about the most impactful conversations your company has with its audience. What trends do you notice? Is there an opportunity to automate it through conversational messaging? Share your thoughts below.

 

*To learn more about this, check out the Developing a Conversational Growth Strategy lesson via HubSpot Academy. 

291 Réponses
lmald037
Membre

What conversations does your business have with its audience?

DreamWear’s conversations with its audience revolve around comfort, quality, and the lifestyle of relaxation and elegance that our products offer. Typically, these interactions start with inquiries about fabric quality, fit, and style, which speaks to customers’ desire for cozy yet stylish sleepwear. In the middle of the conversation, we address questions about how our pajamas complement a restful routine, emphasizing our commitment to supporting wellness through quality sleepwear. We often close conversations with personalized recommendations and exclusive offers, reinforcing the value of choosing DreamWear for their nighttime comfort. A trend we notice is the recurring emphasis on the connection between sleep quality and lifestyle, as well as a growing interest in sustainable materials. This highlights an opportunity for us to automate initial inquiries through conversational messaging, helping potential customers learn about our materials, sizing, and unique benefits. Automating these initial stages would create a seamless experience, allowing us to focus on personalized follow-ups and lead qualification to ensure the conversation ends with a strong connection to the DreamWear brand.

0 Votes
SMitchell78
Membre

What conversations does your business have with its audience?

We try to engage with our customers by providing the best solutions to theri needs. e.g we offer services  general contactor seattle , and we cover all the needs of our custoers what they may have releted to these services and this really improves the user experience. 

0 Votes
MWallace2
Membre

What conversations does your business have with its audience?

current challenges faced by company 

0 Votes
AVokes0
Membre

What conversations does your business have with its audience?

how our software can help and support the business they run and what plan benefits them the most.

0 Votes
TCuervo
Participant

What conversations does your business have with its audience?

If you want to lead nurture the first thing you do in know your target market well and thoroughly.  Thinking that buying email lists will get you clients and byuers is crazy and still so many do this. Promote a seminar, a contest, or  a sale to lead capture. In  the seminar idea ask them to provide contact information for futher  communication (in a Feedback form for the seminar, for example). This way you also get their consent for emails. 

0 Votes
CHadley
Membre

What conversations does your business have with its audience?

Current significant challenges and who is involved.

0 Votes
TuongVi3103Tran
Membre

What conversations does your business have with its audience?

I regularly want to make sure individuals are receiving element care and if not, how we can satisfy the client. This is worked out by conversing with frame of reference experts

0 Votes
MCox6
Membre

What conversations does your business have with its audience?

Making conversations as personable as possible helps digital marketers connect with their consumers.  Acting mechanical, cold, fake, or insincere  communications only turns others off.  Act professional and courteous for positive interactions.

0 Votes
MichaelJ11
Participant

What conversations does your business have with its audience?

up front challenges, who is involved, scenarios out of our control... etc.

0 Votes
amaguire2
Participant

What conversations does your business have with its audience?

Informative, research based and specific converstation

0 Votes
Dwalton9
Membre

What conversations does your business have with its audience?

Mostly, our prices, their preferences, mode of delivery and payment. And sometimes a feedback.

0 Votes
MAlford
Membre

What conversations does your business have with its audience?

Same, although, we try and ask how they were made aware of us.

0 Votes
tatifazzio
Membre

What conversations does your business have with its audience?

My company benefits a lot from an educational approach to my customers. 
As the business' industry is new, ensuring the customers know they can have us as a resource is a major point.

0 Votes
JChambers5D
Membre

What conversations does your business have with its audience?

Our transactional business could be automated.  We use our app for that.  The relationship building is done by asking fact finding questions. And providing information.  Also middle seems to be the most important part of the convo for me.  That is where trust is built. And vetting occurs. 

Marce_K
Membre

What conversations does your business have with its audience?

Mostly about the services we offer and the tourism destinations we operate in. 

MAlford
Membre

What conversations does your business have with its audience?

their specific needs.

0 Votes
LuAkay
Participant

What conversations does your business have with its audience?

 

Mostly sales, ordering, & customer interactions (text, phone, email)

Customers get live interactions but employees get recorded/automated messaging or phone responses. 

0 Votes
RRodrigueza
Membre

What conversations does your business have with its audience?

When talk about interest, ideas and product specifications.

0 Votes
TMcVey
Membre

What conversations does your business have with its audience?

Mainly about picking up their items

0 Votes
AHasan1
Membre

What conversations does your business have with its audience?

Pre-orders, customized discounts, and pickups!

0 Votes