Inbound

Champion
HubSpot Employee
HubSpot Employee

What conversations does your business have with its audience?

Every conversation has a defined start, middle, and end. When you’re using that interaction to qualify a lead, there are specific pieces of information that you’ll need to make the most out of that interaction. Much like a conversation that happens in person, you want to make sure a conversation online is structured to end when it’s appropriate.

 

Spend time thinking about the most impactful conversations your company has with its audience. What trends do you notice? Is there an opportunity to automate it through conversational messaging? Share your thoughts below.

 

*To learn more about this, check out the Developing a Conversational Growth Strategy lesson via HubSpot Academy. 

290 Replies 290
SMitchell78
Member

What conversations does your business have with its audience?

We try to engage with our customers by providing the best solutions to theri needs. e.g we offer services  general contactor seattle , and we cover all the needs of our custoers what they may have releted to these services and this really improves the user experience. 

0 Upvotes
MWallace2
Member

What conversations does your business have with its audience?

current challenges faced by company 

0 Upvotes
AVokes0
Member

What conversations does your business have with its audience?

how our software can help and support the business they run and what plan benefits them the most.

0 Upvotes
TCuervo
Participant

What conversations does your business have with its audience?

If you want to lead nurture the first thing you do in know your target market well and thoroughly.  Thinking that buying email lists will get you clients and byuers is crazy and still so many do this. Promote a seminar, a contest, or  a sale to lead capture. In  the seminar idea ask them to provide contact information for futher  communication (in a Feedback form for the seminar, for example). This way you also get their consent for emails. 

0 Upvotes
CHadley
Member

What conversations does your business have with its audience?

Current significant challenges and who is involved.

0 Upvotes
TuongVi3103Tran
Member

What conversations does your business have with its audience?

I regularly want to make sure individuals are receiving element care and if not, how we can satisfy the client. This is worked out by conversing with frame of reference experts

0 Upvotes
MCox6
Member

What conversations does your business have with its audience?

Making conversations as personable as possible helps digital marketers connect with their consumers.  Acting mechanical, cold, fake, or insincere  communications only turns others off.  Act professional and courteous for positive interactions.

0 Upvotes
MichaelJ11
Participant

What conversations does your business have with its audience?

up front challenges, who is involved, scenarios out of our control... etc.

0 Upvotes
amaguire2
Participant

What conversations does your business have with its audience?

Informative, research based and specific converstation

0 Upvotes
Dwalton9
Member

What conversations does your business have with its audience?

Mostly, our prices, their preferences, mode of delivery and payment. And sometimes a feedback.

0 Upvotes
MAlford
Member

What conversations does your business have with its audience?

Same, although, we try and ask how they were made aware of us.

0 Upvotes
tatifazzio
Member

What conversations does your business have with its audience?

My company benefits a lot from an educational approach to my customers. 
As the business' industry is new, ensuring the customers know they can have us as a resource is a major point.

0 Upvotes
JChambers5D
Member

What conversations does your business have with its audience?

Our transactional business could be automated.  We use our app for that.  The relationship building is done by asking fact finding questions. And providing information.  Also middle seems to be the most important part of the convo for me.  That is where trust is built. And vetting occurs. 

Marce_K
Member

What conversations does your business have with its audience?

Mostly about the services we offer and the tourism destinations we operate in. 

MAlford
Member

What conversations does your business have with its audience?

their specific needs.

0 Upvotes
LuAkay
Participant

What conversations does your business have with its audience?

 

Mostly sales, ordering, & customer interactions (text, phone, email)

Customers get live interactions but employees get recorded/automated messaging or phone responses. 

0 Upvotes
RRodrigueza
Member

What conversations does your business have with its audience?

When talk about interest, ideas and product specifications.

0 Upvotes
TMcVey
Member

What conversations does your business have with its audience?

Mainly about picking up their items

0 Upvotes
AHasan1
Member

What conversations does your business have with its audience?

Pre-orders, customized discounts, and pickups!

0 Upvotes
IMortell
Member

What conversations does your business have with its audience?

Bookings! 

0 Upvotes