Inbound

Champion
HubSpot Employee
HubSpot Employee

What conversations does your business have with its audience?

Every conversation has a defined start, middle, and end. When you’re using that interaction to qualify a lead, there are specific pieces of information that you’ll need to make the most out of that interaction. Much like a conversation that happens in person, you want to make sure a conversation online is structured to end when it’s appropriate.

 

Spend time thinking about the most impactful conversations your company has with its audience. What trends do you notice? Is there an opportunity to automate it through conversational messaging? Share your thoughts below.

 

*To learn more about this, check out the Developing a Conversational Growth Strategy lesson via HubSpot Academy. 

290 Replies 290
chemayon
Participant

What conversations does your business have with its audience?

I think my business can automate at some point, but we also need to put some kind of input where theres no more to automotion, and there we will need to do human to human comnverstion. 

0 Upvotes
joshdelph
Member

What conversations does your business have with its audience?

We are still very much a "phone call" culture driven by our significant word-of-mouth business. Much of the conversation happens with our sales team versus through our marketing efforts. This is definitely an area where we are planning to expand in our implementation of Hubspot.

0 Upvotes
BHelberg
Participant

What conversations does your business have with its audience?

Using a bot to answer questions and guide a customer through the process would be helpful.  Most of our conversations are currently via phone and so automating would be a great improvement.

SBeckett
Member

What conversations does your business have with its audience?

find that hosting newer podcasts on Telegram and polls on Instagram see an increase in our stats and provide apt data for the various demographics we have

0 Upvotes
OmarSalah
Participant

What conversations does your business have with its audience?

thanks its great

0 Upvotes
RGupta9
Member

What conversations does your business have with its audience?

One-to-one personalised chats

0 Upvotes
RBanuelosFeli
Member

What conversations does your business have with its audience?

One to One messaging

0 Upvotes
Imanhakim
Participant

What conversations does your business have with its audience?

yeah for sure

0 Upvotes
DrewAnderson
Member | Partner
Member | Partner

What conversations does your business have with its audience?

yes getting the prospect the right content they are looking for quick and simple, getting the right information about the contact of the start, then directing them to the content they want from our company!

0 Upvotes
NRan
Member

What conversations does your business have with its audience?

Our category within cybersecurity is really new. Something that only in recent years organizations are starting to discover. Our main conversation is educating the industry on this specific topic. We are working to emphasize the true value of the product. 

0 Upvotes
EMy1andon
Participant

What conversations does your business have with its audience?

This is key as feedback helps us know how to start the conversation.
0 Upvotes
Pfernald
Member

What conversations does your business have with its audience?

Looking into chatbot on website for virtual assistance to address FAQs and point viewers in the right direction or alert our team for further assistance.

TLAdams
Contributor

What conversations does your business have with its audience?

The most impactful conversations with clients have been about why they are building a brand. It helps draw out the bigger picture they may not have realized while courting the idea. Yes. My website currently uses the hubspot chat and I plan to promote it more. 

0 Upvotes
SNazrana
Member

What conversations does your business have with its audience?

no trends as of now

0 Upvotes
AChansamooth
Contributor

What conversations does your business have with its audience?

Definitely have conversations to clarify our packages and what we deliver, as well as how our process for developing high-quality case studies works. 

0 Upvotes
dsaletovic
Member

What conversations does your business have with its audience?

none

0 Upvotes
Sidhartha74
Member

What conversations does your business have with its audience?

We have not yet used social media channel.

0 Upvotes
ERaker
Participant

What conversations does your business have with its audience?

1:1 messaging, automating process of scheduling that conversation

0 Upvotes
RBurlacu
Member

What conversations does your business have with its audience?

.

0 Upvotes
DVucenovic
Participant

What conversations does your business have with its audience?

Yes, there can be automation with messaging using chatbot.

But, due comlexity of my company, there is a  need to be request segmentation to specific business areas.

Also there is a tendency of people-visitors to cut to the chase, so I really consider option to get in touch with available representative, but that can affect to the gathering information.

Also bi lingual aproach can be interesting...

0 Upvotes
JDavey
Participant | Partner
Participant | Partner

What conversations does your business have with its audience?

We have been having conversations about website auditing and maintenance for our clients. Looking to connect with clients more frequently and discuss their ongoing needs.

0 Upvotes