What OKR are you focusing on?

[Champion]

Objectives and key results (also known as OKRs) is a goal-setting system that helps to ensure that the company focuses efforts on the same important issues throughout the organization. What is the main OKR you're focusing on right now?

*To learn more about this, check out the Setting Business Goals lesson via HubSpot Academy. 

[JoePrats0]

I'm working on find a new job, so I've wrote out a loose version of OKRs to that end. There's lots of overlap between them. But I found this to be a super helpful exercise to help me outline my job searching strategy and plan (sticking to my mission/purpose of getting a job):

1. Get a job in < 5 months
   1. Apply to jobs (including resume customizations, interview prep, following up, etc.)
   2. Get certifications that prove my current experience (like the HubSpot certifications I'm work on now)
   3. Create portfolio / website that shows my experience / creative work
   4. Work on new skills and certifications to keep leveling up
2. Get a job that I like
   1. Define what I want (within my constraints of skill, experience, and income required)
   2. Align my story and experience to fit
   3. Fill in any skill gaps with new skills and certifications (overlap with 1.4.)
3. Get a job in Pittsburgh, PA
   1. Do stuff in Pittsburgh - get out and meet people and talk about my career when applicable
   2. Network - utilize college alum and career services (NYU & UD) and others like (American Marketing Association) to find people in Pittsburgh
   3. Go to job fairs and check out local job boards
   4. Find friends of friends (or connections of old colleagues and co workers) in Pittsburgh

[TurabG]

I think the following two actions will have the most impact on your job search:

1. Create a portfolio website that shows your skills and experience
2. Work with your local businesses/brands, offering them something for FREE to start the relationship with, asking for testimonials and referrals in return.
   
   Best of Luck!

[Mkhadija]

my main OkRs that I'm focussing now is to maintain 90%  client satisfaction through survey feedback, and to also create and implement two new workflow for task efficiency.

[Jaycee_Lewis]

Hey hey @Mkhadija 👋 Welcome aboard! Here are our Learning Paths to get you started right away https://community.hubspot.com/t5/Success-Guides/ct-p/successguides 

I hope to see you around the community! — Jaycee

[xshoua]

The main OKR I’m focusing on right now is improving customer engagement by providing clear, helpful, and timely support.

Objective: Enhance the overall customer experience.
Key Results:

• Respond to all customer inquiries within 24 hours.

• Increase customer satisfaction scores by 15%.

• Reduce common support issues through improved guides and resources.

This keeps the focus on delivering value while aligning efforts across the team.

[Skcassidy1]

I found this very profound. 

[Zac1]

Our main OKRs (local) right now include:
Objective: Increase member satisfaction through running a safe, clean and positive environment in our site.

Key results: Log damages/errors promptly, ensure constant club level checks from staff, carry out daily/weekly deep cleans of our site, listen to member queries and complaints and act accordingly.

[MThomas21]

Objective:
Help more students stay on track and succeed in their first year.

Key Results:

1. Raise our first-year retention rate from 62% to 70%.

2. Get at least 300 students signed up for a mentorship program or tutoring.

3. Make sure 85% of first-year students set up at least one advising session.

[KArmeniakou]

Our main OKR right now is increasing customer engagement and satisfaction through improved communication and value delivery.

• Objective: Strengthen relationships with existing customers and build long-term loyalty.

• Key Results:

  1. Achieve a 20% increase in customer retention by the end of the quarter.

  2. Reach a 90% customer satisfaction score in post-purchase surveys.

  3. Grow our email newsletter click-through rate by 15%.

[vrtheresa]

My objective:

Brand awareness. 

Key Result:

Increase number of followers by 25% by the end of the year. 

[Zimbhele]

Posting content - generating awareness 

Getting at 3 paying client in October 

And get feedback 

[Muhammed_Adnan]

My personal OKR is to Building an Inbound oriented onboarding System for my future goals and a Couple of Freelance gigs that i am doing righ now!

[MuzammilRawjani]

Right now, our main OKR is centered on strengthening customer acquisition and retention through inbound-driven strategies.

Objective: Grow brand visibility and position ourselves as a trusted digital solutions partner.

Key Results:

Increase qualified inbound leads by 30% over the next quarter.

Improve lead-to-customer conversion rate by 15% through better nurturing workflows.

Achieve a 90%+ customer satisfaction score by enhancing onboarding and support experiences.

This OKR not only fuels revenue growth but also ensures that our flywheel keeps spinning by turning satisfied customers into long-term promoters.

[mmardani]

My objective is to grow in real estate by building stronger client relationships, with key results of closing more deals and expanding my network this year.

[Queenglo]

My objective as a person transitioning to freelancing, i want to have a level of mastery on a CRM tool in this case Hubspot, which i feel will help me achieve my key results of being sellable in the next three months.

[Jaycee_Lewis]

Hey, @Queenglo 👋 Welcome to our community! You are definitely in the right place. Two quick ways to boost your journey:

• Check out the Generating Leads page for inspiration
• The HubSpot Academy is a great resource. I recommend the Inbound Marketing certification 

Hope to see you around! — Jaycee

[MMuflih]

What OKR are you focusing on?

Objective: Product improvement and the number of deals with new customers in 3 months.

Key Results: Customer Pain and Satisfaction.

[KOakland]

Our main OKR is pipeline. However, lack of clarity has been a huge problem at the company. Pipeline from which segment, which product?  We have goals and OKRs, but too many of them, and lack of ability to prioritize among competing leaders. I also feel like this session doesn't recognize the need for people / resource capacity dedicated to each OKR. 

[Swala2025]

At Dream Shift General Dealers Limited, our OKRs focus on driving growth, improving customer satisfaction, and optimizing operations. Key results include increasing sales, enhancing customer experience, and streamlining processes for efficiency.

[RBlandford]

Objective: Become CRM fluent to strengthen Customer Success career readiness!

1. Complete HubSpot CRM Certification by 8/30/25
2. Apply CRM skills by building at least 1 pipeline 
3. Document 2–3 dashboards/reports using HubSpot data to demonstrate practical application.
4. Add HubSpot certification and CRM practice to resume 

[KIghariemu]

To learn skills that are useful for survival and grow professionally.