Inbound Sales

KyleJepson
Inbound Professor
Inbound Professor

What makes inbound sales different?

Inbound sales transforms sales to match the way people buy. It's all about meeting prospects where they are and helping them move toward a purchasing decision. Is this different from the way you're used to approaching sales, or have you been doing sales in this way but calling it something else? Leave your thoughts in the comments about how inbound sales is similar to or different from the way you've been doing sales.

 

*To learn more about this, check out the Inbound Sales Fundamentals lesson via HubSpot Academy. 

823 Replies 823
ASilwal
Member

What makes inbound sales different?

Inbound sales is the modern way of practicing sales. It introduces a new strategy of being able to win the trust of customers while simultaneously helping them solve their problems. It allows the salesperson to connect with the prospect and help them in their journey of finding a solution tailored to their needs and transform them into a client/customer of the company.

0 Upvotes
KUSHALTOLANI
Member

What makes inbound sales different?

Inbound sales is all about presenting yourself to the clients in such a way that they can have trust in your words. As there is no physical meetings, your voice is the factor which does it so keep modulating it according to the situation. 

0 Upvotes
OChioma3
Participant

What makes inbound sales different?

What makes inbound sale different is that you are not only educating and introducing the products or services to your prospect both making the journey of buying easily understood and why is important and necessary at the same time for their use. You will also hold them by the hand through the journey to achieve customer service and satisfaction.

 

TATTIA
Member

What makes inbound sales different?

Many times we do the same idea and the same sales method, but in fact, when the relationship is very strong with the customer, sales rise from selling a product to providing sales advice, which is what are the most important features in the product that I own and what is the maximum benefit that the customer can get from my product, and therefore it is A very elegant way of dealing with customers

Will23
Member

What makes inbound sales different?

Inbound Sales attract and nurture interested leads through marketing efforts , focusing on education and value

SNgubo
Member

What makes inbound sales different?

What makes inbound sales different is the educational aspect to them. Instead of bombarding the buyer with reasons why they should buy your product, you rather educate them about the features your product or service will offer the buyer to solve their current challenge.

DinaHsku
Member

What makes inbound sales different?

In our line of work, inbound sales is about knowing the customer's needs and anticipating their challenges so that you can guide them, provide a solution for them, showing the options available and finally help them move forward and take actions by choosing which solutions to use for their business.

STwork
Member

What makes inbound sales different?

It becomes more consultative selling than tranactional selling by understanding the customer needs is just as important to selling a product offering.

AAdesokan3
Member

What makes inbound sales different?

it is all about you being strategy in the buyer's journey and giving them a helpful, human experience solutions to their challenges.

0 Upvotes
Carolinech
Member

What makes inbound sales different?

So at this time we are aware that sales have changed and its necessary to learn new strategies to get purchase. So here we go to challenge our self 

0 Upvotes
MBramer
Member

What makes inbound sales different?

I am new to sales.   However, I really like this approach on sales as it seems a lot different and more realistic than the old traditional way of sales.  

0 Upvotes
JGalindoYallico
Member

What makes inbound sales different?

It's great to hear that you're embracing this modern approach to sales! This method, which focuses on understanding and addressing the buyer's challenges and goals, feels much more realistic and aligned with today's customer-centric market. Unlike traditional sales techniques that often push products onto customers, this approach fosters trust and builds relationships by genuinely helping buyers solve their problems. It's a refreshing and effective way to connect with clients and create lasting value

0 Upvotes
GSilva13
Member

What makes inbound sales different?

Inbound sales differ from traditional sales by focusing on attracting and engaging customers through valuable, educational content and personalized interactions. Instead of pushing products, inbound sales representatives prioritize understanding and solving the buyer's unique needs and challenges, creating a customer-centric experience. This approach relies heavily on the synergy between sales and inbound marketing strategies, utilizing content such as blogs, webinars, and social media to draw in potential customers who are already interested in the solutions offered.

0 Upvotes
belindalai
Member

What makes inbound sales different?

I thought about this in the context of my old job selling underwear at Calvin Klein:

 

*Inbound sales*

Girl walks in and browses the underwear section, unsure of what (or what not) to buy. I say hello, offer to help, then ask her a few questions and find that she experiences discomfort because her current underwear doesn't absorb moisture well. I then walk her to our underwear range that's made with materials to alleviate this pain. I help her pick out the ones she likes which she then happily buys.

 

*Other sales*

Girl's boyfriend got dragged into the store and is roaming around bored out of his mind. I tell him that men's accessories are 70% off and that I think this belt looks cool. He probably has enough belts at home already, but he buys this belt anyway hoping that this particular one will make him look cool in front of his girlfriend (plus he's getting a good deal out of it). Whether it indeed makes him look cool is subjective, and his girlfriend may or may not care whether he looks cool.

RuthCarey
Member

What makes inbound sales different?

Inbound Sales is about meeting your customer where they are at in any given moment. 

 

Perhaps they are not even sure what their problem is; perhaps they do know what their problem is and they are committed to changing it. Wherever they are, is where you as a sales rep need to step up and meet them. 

 

We are here to listen & empathize with the customer. What problems are they facing? How can you as an SDR help them get the information they need? How do you tailor your conversation so that it isn't a verbatim script , but they feel that connection from you - that you GET it. 

 

Not all customers are going to be a perfect fit for your product, but as a sales rep its your job to find if they are a good fit for you, and more important, are we a good fit for them . 

0 Upvotes
AAldanaJaimes
Member

What makes inbound sales different?

You can have a genuine connection with buyers. Buyers could feel that we're not trying to get their money, we want to provide value. 

0 Upvotes
AHero
Member

What makes inbound sales different?

Offers a more empthy based sales approach to the prospect instead of the normal sales approach that might be a little more intense 

0 Upvotes
JBenjamin0
Member

What makes inbound sales different?

YES

0 Upvotes
MKinal
Member

What makes inbound sales different?

My team has been taking an inbound sales approach, especially based on the sector's we're working across as generalists and the unique nature of our pilot project. I've often heard this approach referred to as "relationship-based sales" and am curious how similar/different this is from the approaches outlined in this module. 

0 Upvotes
Mongi
Participant

What makes inbound sales different?

From a prospect perspective, inbound sales offers the empathetic help and the confort of a 'free' consultation on top of the product. In my experience, the emotional value of the consultative/supportive approach during inbound sales is some times the real deal closer. 

0 Upvotes