Inbound Sales

KyleJepson
HubSpot Employee
HubSpot Employee

What makes inbound sales different?

Inbound sales transforms sales to match the way people buy. It's all about meeting prospects where they are and helping them move toward a purchasing decision. Is this different from the way you're used to approaching sales, or have you been doing sales in this way but calling it something else? Leave your thoughts in the comments about how inbound sales is similar to or different from the way you've been doing sales.

 

*To learn more about this, check out the Inbound Sales Fundamentals lesson via HubSpot Academy. 

1,016 Replies 1,016
Jimi
Member

What makes inbound sales different?

I understand that the essence of inbound sales should be thinking from the other's perspective. That is, thinking and communicating from the buyer's position, starting from the point of helping the buyer solve problems, and ultimately converting it into an order.

0 Upvotes
VAdemu-Eteh
Member

What makes inbound sales different?

Inbound sales is different because it emphasizes meeting the buyer on the buyer journey and helping them on their unique journey this is in contrast with the the rigid sales approach with premade slides, repeated processes, and waiting for buyer to come to us. It as about doing the things that add value to the customer in today's world. 

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Egooyibo
Member

What makes inbound sales different?

I must say that I'm really glad that I took this course, it was so insightful. Inbound sales is the next big thing because I've to unlearn a lot of things to learn better things. Cheers to dropping the old sales and boring strategy, here's to many more sales using the inbound strategy sales method. Thank you HUBSPOT!

0 Upvotes
jHapponen
Member

What makes inbound sales different?

Inbound sales focuses on customer needs and buying behavior rather than pushing a product. It’s more customer-centric than traditional, product-driven sales, meeting buyers where they are and providing value before the sales conversation.

In my experience, I’ve used inbound methods like understanding customer needs and consultative selling, though I hadn’t labeled them as such. This approach is especially effective today, as customers research independently before engaging with sales.

0 Upvotes
OJolayemi
Participant

What makes inbound sales different?

Inbound sales is different because you are not only looking for a prospect to sell your solutions to. You first start with having a deep knowledge of the prospect by doing thorough findings about them; then you'd be able to understand their problem and proffer the best solution.

0 Upvotes
Xilan
Member

What makes inbound sales different?

Many experienced salespeople may already use aspects of inbound sales without labeling it as such. However, the structured inbound methodology ensures that sales teams engage with leads more effectively by leveraging content, automation, and consultative selling.

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TKrypas
Contributor

What makes inbound sales different?

Inbound sales, can be in a deepen phychology meaning. And thats occur from the need of the user to find to explore or to find what is nessecary for him, in an easily way. 

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AGutierrez81
Member

What makes inbound sales different?

I believe in bound sales are diffrent because they are more personailized to the client, theres a bigger focus on client relationship and i think it make the buying processs easier for the client because they build a bound and whether they choose ot buy or not it allows them to refer and recommend you as a refereance. I think building relationships and those connections are so essential! I never used inbound sales before but i like the idea of being able to be more persoanable to your client and move towards sales in a different way.

0 Upvotes
ASharma55
Member

What makes inbound sales different?

Completely agree! Inbound sales align perfectly with modern buyers' decisions—researching, comparing options, and looking for real value before committing. I've been incorporating elements of inbound sales by educating prospects, building relationships, and addressing their pain points rather than just selling a product. It’s a game-changer in terms of trust and long-term customer success. I am excited to see how this approach continues to evolve

0 Upvotes
LCulnane
Member

What makes inbound sales different?

inbound sales are more collaborative and tailored, while traditional sales are often product-driven and high-pressure. The inbound approach fits better with today’s buyers, who are empowered by research and expect personalized, value-driven interactions.

0 Upvotes
ACarson55
Member

What makes inbound sales different?

Inbound sales is unique because it is a process that focuses on guiding the buyer into making a decision, rather than focusing on the seller. Essentially, inbound sales offers buyers guidance in their buying journey, offering tailored advice and support in their decision making processes. The inbound sales approach creates a personable feel in sales instead of a cold, untrustworthy atmosphere as experienced in the outdated methods of sales.

0 Upvotes
AnnEboh24
Participant

What makes inbound sales different?

With my experience in sales, I have primarily approached it through inbound sales strategies within my company. However, this experience has opened my eyes to various areas that I had not previously focused on. I would like to emphasize the importance of this learning for anyone entering the sales field. In addition to the knowledge gained on the job, understanding these concepts early on would have had a significant impact on one's daily tasks and approach to leads.

Through this course, I have gained valuable insights that have expanded my perspective, helping me challenge my previous approach and achieve better results. It’s not about relying on luck but applying proven expertise and experience to drive success. One of the key advantages I have learned is knowing when to move forward with a deal at the right time, avoiding the regret of stalled opportunities. This insight comes from understanding the various stages of the sales process, such as identifying and connecting with prospects, allowing me to assess whether my product or service genuinely addresses their needs.

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AnnEboh24
Participant

What makes inbound sales different?

To sum it up, Inbound sales stands out because it fundamentally shifts the traditional sales approach. Instead of pushing products or services onto customers, inbound sales is focused on attracting, educating, and nurturing leads who have already expressed some interest or identified a need.

0 Upvotes
WOTIENO
Member

What makes inbound sales different?

Inbound sales offers a good opportunity to consultantive selling. I see it as the ice already broken and chances of closing are high if the sales person is able to connect with the prospect and build trust.

0 Upvotes
SFatta
Participant

What makes inbound sales different?

I think inbound sales is different as it focuses it more on helping customers to solve the problems and challenges they are facing rather than forcing products on to them.

 

0 Upvotes
JCGutierrez
Member

What makes inbound sales different?

What makes Inbound Sales Different?

 

The biggest difference between inbound sales and outbound is the fact that you will be speaking with people that already have gone through the information. They have an idea of what it is they are looking for and your job is to tone out the noise, identify the true pain point, and counsel the prospect into aspects of the service you provide that makes sense for them. Inbound prospects aren't looking for a pitch, demo, or lengthy explanation of why you are the best, but rather how can your company help theirs. How can you solve issues they're facing?

DSC-KHallPhD
Participant

What makes inbound sales different?

Inbound is different than tranditional sales techniques, because it keeps the customer at the center of the process. Not the product or service. Following the buyers journey ask us to introduce the product/service at the time the customer is open to hearing a solution to their problem. 

xha7
Member

What makes inbound sales different?

According to me, inbound is giving preference to customer's experience and expectations while doing sales, and not imposing traditional sales process onto them as salesperson's are not very trustworthy if they are only trying to sell the product without actually trying  to help the customer. It is more personalized, provides humane experience for both parties and much more effective in converting a lead.

svsunu
Member

What makes inbound sales different?

I believe this Inboud sales can vary from region to region. The new era of consumers are so inclined on to social media and reviews for their purchases. I aslo believe that there is a diffrence in ythis pattern from industry to industry. First and foremost the pricing plays a very important factor but yes now more than ever addressing to the customer needs is playing a pivotal role.

 

Shawny
Member

What makes inbound sales different?

right

0 Upvotes
DNikiforova24
Member

What makes inbound sales different?

I find that inbound sales aligns closely with the modern buyer’s behavior, especially since people now have access to so much information. Buyers are often already researching solutions online, so inbound sales leverages this by providing helpful, relevant content and engagement at the right stages of their journey. It’s less about “selling” and more about building relationships, which I think makes it a more sustainable and customer-focused approach.

0 Upvotes