Jul 11, 20217:31 PM - edited Aug 12, 202110:22 AM
Inbound Professor
How many stages are in your sales process?
Sales processes vary a lot from industry to industry and even team to team. Do you have a long sales cycle with lots of steps, or is your sales process simple and transactional? Maybe it's somewhere in between. Share the number of steps in your process below. (No need to share any company secrets--just the number will do!)
Most of the time we don't make the process long to not make tedious for customers.Our prior goal is to make cutomers happy so that we don't give detail explanation counting as we re the experts instead we let them speak .In return we make it brief intersting and efficient pitch that touches only their pain point.Probably goes to five steps of process.
5 stages - but there is no clear definition as to what moves the opportunity from one stage to the next, except the last 2 (Verbal Agreement and Closed Lost or Won) which are clear as to the marker for moving into that stage. CS does not utilize a defined sales process or stages for renewals.
The process is typically around 3 months, but can close in as short as 1 depending on timing. And most opps started mid-year get pushed to end of year to fit within budgeting timeframes of prospects or to use up remaining marketing or training dollars.
Hi, Just curious. Do you have different pipelines for each (Acq, Onb, CS)? I'm currently adding our customer support to Hubspot and think it creates the best overview with a separate pipeline for the onboarding process.
In the enterprise B2B SaaS game, we have a lengthy sales process. I would say from lead gen through close is about 8-10 steps, depending on if it's sourced inbound (8) or outbound (10) - Then we have the Professional Services Team take about 3-5 meetings before Go-Live with AM holding QBRs with Customers.
Where I will say we can improve upon the most is making sure our customers understand our position within the market and making sure we hold onto every logo, not just the prestigiously known.
I am currently revamping my personal sales process as we have that autonomy at my company. I have over 15 yrs sales experience and there isn't a set script we HAVE to abide by. I am currently drawing up my new process and it will have 4-5 stages
Ideally there are 5 stages in sales process. But I personally believe its not the number of stages but effectiveness of each stage that matters. Timely decisions are really important.
Dans notre entreprise j'ai pris le soin d'élaborer deux processus de ventes
le procédé du cycle administrafif de la vente qui prend en considération toutes les étapes pour la mise à disposition des produits aux commerciaux ( entre l'usine et le département de la vente)
et un second procédé de vente qui relis des commerciaux au clients. ces deux procédés sont subdiviser en: (qui fait quoi comment et quand ) et tous les outils nécessaires a la finalisation de la vente au client
We're currently in the process of building a new sales process. Our old one was created back in 2015, and over the years we realized it had gotten fairly disorganized. This was a huge eye opener since starting this course.