Jul 11, 20218:25 PM - edited Aug 12, 202110:57 AM
HubSpot Employee
How do you connect with your contacts?
HubSpot has a lot of tools for connecting with contacts, and there are a host of other tools sales teams use outside of HubSpot. What's your favorite tool for connecting with people? Share your thoughts in the comments below!
To contact a Lead, I usually call them directly. It is a cold call to pre-selected leads in an industry that would match our service. If I can't get through I will look them up on LinkedIn and work on engagement there first. I dislike cold calling and will look more into understanding the inbound leads method. Thank you.
Personally, I have always been a call first type of person. If I don't get them over the phone, I will follow up with an email with a eye catching subject line (normally something humorous)
Contacting clients or prospects should always add value, so I think it's risky to have a preferred method. It's far valuable to cycle through both different methods of contacting people and with what type of contact. Email, call, text and socials can be cycled through on a weekly basis so the contact doesn't feel spammed, and market insights, company updates, product updates and personal follow ups can also be cycled through. That was no contact gets the same type of contact with the same content for at least 4 months.
I connect with prsopects by leaving value filled comments on their posts and building rapport by talking to them in a regular way before I try to offically prospect them.
I consistently inquire about my clients' preferred mode of communication. I typically mirror their chosen method; if they prefer calling, I reciprocate with a call, if texting is their preference, I opt for texting, and so forth. When it's necessary to document a verbal exchange, I follow up with an email outlining our discussion and any subsequent actions.
email, calls, text. typically in that order, but working on developing material for potential clients to use to increase time spent in front of the client.