SMTP Settings Incorrect

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New Contributor

Trying to get IMAP/SMTP work towards an Exchange Server

 

Hub ID:4052903

Error messageError message

 All settings configured manually

Tried the settings with Outlook, and it work fine when STARTTLS is configured for encryption on SMTP

 

@jsowyrda

 

 

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Community Manager

Hi @hypervfan

 

Can you please provide all of the information required for troubleshooting imap as outlined here

 

Thank you,

Jenny

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New Contributor

Hi,

 

Some info not provided because of security. No error on IMAP part, only the error showing on SMTP. Can confirm that username and password is correct, and all settings entered manually. Tested with Outlook 2016, and working fine.

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Community Manager

Hi @hypervfan

 

You can share the information through a direct message if you are concerned about privacy. I will await the information so I can assist. 

 

Thanks,
Jenny

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