【Closed】AMA with Community Managers!

[natsumimori]

Hi everyone!

If you've been around in the HubSpot Community for a while, you must've noticed that there are a lot of new faces on the Community recently and the Community Team thought it might be fun to share a little bit about ourselves with our Community and let you ask us anything!😊

We're excited to launch this AMA to celebrate the Community's newest board, Humans of HubSpot. Starting next week we'll spotlight Community members from around our Community in an effort to share more about who we are beyond our avatars and bios. While we can't wait to hear from all of you, we thought it was only right to kick things off by letting you ask us anything.

The HubSpot Community launched in 2016 and has grown into a thriving community in 6 languages with over 9,000 accepted solutions and over 85,000 users. Our goal is to create a space for all HubSpot users to ask questions, find answers and connect with professionals from around the world growing better with HubSpot. To achieve this mission, there are currently 8 Community Managers and each have dedicated space to manage.

We'll be answering questions from Wednesday 21 October - Wednesday 3 November.

Not sure what to ask? Here are a few sample questions: 

1. What do Community Managers do other than creating content on the Community? 
2. What does a typical day look like? 
3. What are the Community’s plans for 2021 and beyond? 
4. What are some tips for growing a Community? 

But first of all, let us introduce ourselves! 

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@jennysowyrda  / Community Manager

Home office: Cambridge, US 🇺🇸

Jenny is from Boston, MA and has lived in the area since childhood, including attending Boston College. She has been working for HubSpot since 2016 and joined the Community team as the first Community Manager in 2018. 

Fun fact: I have visited 5 HubSpot offices and worked in our Portsmouth, NH office for my first year at HubSpot.

@sharonlicari  / Spanish Community Manager

Home office: Dublin 🇮🇪

Sharon was born in Caracas-Venezuela and moved to Ireland in 2013. She joined HubSpot in 2017. She has a Bachelor in International Business and she has a diploma as a Chef in Patisserie. 

Fun fact: I speak native Italian as I went to an Italian school back home and my family is from Italy! Also, I've worked in my family's patisserie for 5 years! So yes I know how to bake! 😍

@natsumimori  / Japanese Community Manager

Home office: Singapore 🇸🇬

Natsumi was born and grew up in Tokyo, Japan. She moved to Singapore in 2018 when she joined HubSpot as a Customer Support Specialist.

Fun fact:  I enjoy traveling and trying out the local foods. One of my most memorable travel experiences was when I went solo backpacking around South East Asia! 2 days of boat trip from Laos to Thailand (painful and long) was an experience! 

@PamCotton  / Portuguese Community Manager

Home office: Cambridge, US 🇺🇸

Pam was born in Brazil and moved to Massachusetts in 2013, started at HubSpot in 2018 helping to launch the Portuguese Support.

Fun fact: I started the role of a Community Manager on the same day as my 2 year anniversary working at HubSpot. Such a coincidence.

@dennisedson  / Developer Forum Manager 

Remote, US 🇺🇸

Dennis was born and raised on a dairy farm in Kansas.  After school he moved to Florida where, among other things, became a park ranger.  Eventually, he moved to New York City because it was the opposite of a farm in Kansas.  Now he lives outside of NYC and will inevitably become a farmer in Kansas...

Fun fact: I had a "racing rooster" when I was a kid.  It would chase my sister around.  Also, I received a blue ribbon in 4-H for cross stitching

@TitiCuisset  / French Community Manager

Home Office: Dublin 🇮🇪

Tiphaine grew up in Orléans, France. After secondary school she studied in multiple places around France & Europe, including Germany, Ireland and Portugal. She eventually moved back to Ireland in the beginning of 2019 to join HubSpot

Fun fact: I love watching movies & series. I have 5 siblings. I'm passionate about space. 🚀 and I can't wait to go see live music again!

@MiaSrebrnjak / German Community Manager

Home Office: Berlin 🇩🇪

Mia is originally from Slovenia (EU) and studied German and Russian language and literature. She moved to Berlin in 2019 to work at HubSpot. She started as a German Inbound Success Coach in Sales and worked with users of our free software. She then moved to the Community Team as the German Community Manager in April 2021.

Fun fact: I was equally interested in humanities & natural sciences in school and wanted to study geology; I was even a cave explorer for a short while.

@JoeMayall  / Ideas Forum Manager

Home office: Cambridge, US 🇺🇸

Joe was born and raised in Massachusetts, and joined HubSpot in July 2018. After a year and a half in Customer Support, he moved to Product Marketing to support the Ideas Forum. Feel free to reach out to him to chat about the Ideas Forum (or Star Wars).

Fun fact: Outside of HubSpot, Joe works as a freelance writer.

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Now it's your turn to ask us anything! 

[KeithHensley]

Hi, my name is Keith and I am the Business Retention and Expansion Manager for the Routt County Economic Development Partnership. Our work focuses on improving the economic well-being and quality of life for the local Routt County community.

[MiaSrebrnjak]

Hi @KeithHensley,

welcome to the Community, we're happy to have you here! 🙂 

Cheers
Mia, Community Team 

[AEdzoa]

J'ai entendu que vous répondez aux questions !!!

Même la question n'est pas pertinent vous répondriez toujours où il faut seulement les questions qui concernent le domaine de formation ?? 

[TitiCuisset]

Bonjour @AEdzoa 

Merci de votre réponse!

Cet AMA est fermé depuis 2020, si vous souhaitez poser une question en français sur la communauté : 

* Cliquez sur le sélecteur en haut à gauche et changer la langue dans vos paramètres pour le français, n'oubliez pas d'enregistrer

* Cliquez sur "+" dans la navigation en haut à droite, puis sur "Créer un post". Choisissez ensuite le forum souhaité, posez votre question et publiez!

J'espère avoir pu vous aiguiller,
En vous souhaitant une bonne journée,
Tiphaine.

[GVillagra]

Buenas tardes a todos! Mi nombre es Gonzalo Villagra y soy de Argentina. Trabajo para Permix como director de negocios para Sudamérica. Hemos contratado Hubspot dos semanas atrás y yo estoy a cargo del Setup para las distintas regiones.

[DianaGomez]

Hola @GVillagra me encanta saludarte, espero que estés muy bien 🙂

Me gustaría invitarte a la Comunidad en español para que puedas estar al tanto de eventos, webinars, actualizaciones del producto, etc. en este idioma. 

Solo debes cambiar el idioma en la parte de arriba a la izquierda 🙂

¡Te esperamos allí!

Saludos, 

Diana

[NRHAChris]

Hi! I'm Christopher and I am the Digital Communications Manager for Nevada Rural Housing in the state of Nevada. We promote, provide and finance affordable housing opportunities for all rural Nevadans! 

[MiaSrebrnjak]

Hi @NRHAChris, 

thank you for the introduction! Welcome to the Community! 🙂 

Cheers
Mia, Community Team 

[jonattanpalacio]

Hola, mi nombre es Jonattan Palacio y la empresa donde me encuentro es  Prenda Movil (Mexico), donde nos estamos basando en el apoyo financiero  a PYMES (micro, pequeñas y medianas) , apoyando proporcionando liquidez y tranquilidad a nustros clientes con tasa de interes preferente.

[kvlschaefer]

Hola @jonattanpalacio,

Es un gusto tenerte en este espacio! Bienvenido!

Tenemos una comunidad en español  si gustes interactuar con hispanohablantes. Cuando pases el idioma a español encontraras todos los foros y la información en este idioma, así podrás interactuar y crear networking con todos allí.

Nuestro Community Manager, @DianaGomez, se encarga de la comunidad en español.  😃 

Saludos,

Kristen

[FDBXL]

Hi, my name is François. I am a freelancer based in Brussels, Belgium.

I help industrial companies clarify their message, create compelling content, and gain qualified leads & actionable customer insights through Account-Based Marketing and...HubSpot implementation.

[MiaSrebrnjak]

Hi @FDBXL,

welcome to the Community! We're happy to have you here! 🙂 

Cheers
Mia, Community Team 

[LCarson]

Hi! Lauren Carson with Black Girls Smile. We are a mental health NGO and are very excited to join the HubSpot community to streamline our processes.

[kvlschaefer]

Hi @LCarson,

Welcome to the Community!

We're happy to have you here 🙂

Best,

Kristen

[BenPornel]

Hi everyone! I'm Ben, a Marketing Specialist from Call Journey. I am in charge of lead generation and other marketing activities.. and now our Hubspot. As we have recently migrated our entire data here there will be a few head-scratching questions and blockers I expect to inevitably encounter. I hope I can lean on the community and our accommodating Hubspot support for knowledge and help. I wish you all a good day and stay safe!

[kvlschaefer]

Hi @BenPornel,

Thank you for the introduction and welcome to the Community and HubSpot! We're happy to have you here 😃 

Best,
Kristen

[AIwasa]

Hullo HubSpot Community, Andrie here! I am the Graphic Marketing Manager for Concept Logistics, a small logistics company based out of Buffalo, NY. Essentially I am both the marketing team and creative team so definitely looking forward to streamling some processes and optimizing my efficiency with Hubspot!

[MiaSrebrnjak]

Hi @AIwasa, thank you for the introduction and welcome to the Community! 🎉 🎉 🎉  We're very happy to have you here! 🙂 

Cheers
Mia, Community Team

[AGies]

Hi HubSpot community,

I am in marketing with Great Hearts Online academies. I can't wait to learn more from the community!

[MiaSrebrnjak]

Hi @AGies, welcome! We're happy to have you here! 🙂 

[SMitchell1]

Hey folks, 

 Sam here with Level Seven Facilities Services. We are a commercial and industrial janitorial service provider searving the greater Atlanta area. Cleaning for most large commercial spaces is a headache. We like to say we're the pain reliver. 

I'm new to using Hubspot, but can't wait to dive in!