【Closed】AMA with Community Managers!

[natsumimori]

Hi everyone!

If you've been around in the HubSpot Community for a while, you must've noticed that there are a lot of new faces on the Community recently and the Community Team thought it might be fun to share a little bit about ourselves with our Community and let you ask us anything!😊

We're excited to launch this AMA to celebrate the Community's newest board, Humans of HubSpot. Starting next week we'll spotlight Community members from around our Community in an effort to share more about who we are beyond our avatars and bios. While we can't wait to hear from all of you, we thought it was only right to kick things off by letting you ask us anything.

The HubSpot Community launched in 2016 and has grown into a thriving community in 6 languages with over 9,000 accepted solutions and over 85,000 users. Our goal is to create a space for all HubSpot users to ask questions, find answers and connect with professionals from around the world growing better with HubSpot. To achieve this mission, there are currently 8 Community Managers and each have dedicated space to manage.

We'll be answering questions from Wednesday 21 October - Wednesday 3 November.

Not sure what to ask? Here are a few sample questions: 

1. What do Community Managers do other than creating content on the Community? 
2. What does a typical day look like? 
3. What are the Community’s plans for 2021 and beyond? 
4. What are some tips for growing a Community? 

But first of all, let us introduce ourselves! 

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@jennysowyrda  / Community Manager

Home office: Cambridge, US 🇺🇸

Jenny is from Boston, MA and has lived in the area since childhood, including attending Boston College. She has been working for HubSpot since 2016 and joined the Community team as the first Community Manager in 2018. 

Fun fact: I have visited 5 HubSpot offices and worked in our Portsmouth, NH office for my first year at HubSpot.

@sharonlicari  / Spanish Community Manager

Home office: Dublin 🇮🇪

Sharon was born in Caracas-Venezuela and moved to Ireland in 2013. She joined HubSpot in 2017. She has a Bachelor in International Business and she has a diploma as a Chef in Patisserie. 

Fun fact: I speak native Italian as I went to an Italian school back home and my family is from Italy! Also, I've worked in my family's patisserie for 5 years! So yes I know how to bake! 😍

@natsumimori  / Japanese Community Manager

Home office: Singapore 🇸🇬

Natsumi was born and grew up in Tokyo, Japan. She moved to Singapore in 2018 when she joined HubSpot as a Customer Support Specialist.

Fun fact:  I enjoy traveling and trying out the local foods. One of my most memorable travel experiences was when I went solo backpacking around South East Asia! 2 days of boat trip from Laos to Thailand (painful and long) was an experience! 

@PamCotton  / Portuguese Community Manager

Home office: Cambridge, US 🇺🇸

Pam was born in Brazil and moved to Massachusetts in 2013, started at HubSpot in 2018 helping to launch the Portuguese Support.

Fun fact: I started the role of a Community Manager on the same day as my 2 year anniversary working at HubSpot. Such a coincidence.

@dennisedson  / Developer Forum Manager 

Remote, US 🇺🇸

Dennis was born and raised on a dairy farm in Kansas.  After school he moved to Florida where, among other things, became a park ranger.  Eventually, he moved to New York City because it was the opposite of a farm in Kansas.  Now he lives outside of NYC and will inevitably become a farmer in Kansas...

Fun fact: I had a "racing rooster" when I was a kid.  It would chase my sister around.  Also, I received a blue ribbon in 4-H for cross stitching

@TiphaineCuisset  / French Community Manager

Home Office: Dublin 🇮🇪

Tiphaine grew up in Orléans, France. After secondary school she studied in multiple places around France & Europe, including Germany, Ireland and Portugal. She eventually moved back to Ireland in the beginning of 2019 to join HubSpot

Fun fact: I love watching movies & series. I have 5 siblings. I'm passionate about space. 🚀 and I can't wait to go see live music again!

@MiaSrebrnjak / German Community Manager

Home Office: Berlin 🇩🇪

Mia is originally from Slovenia (EU) and studied German and Russian language and literature. She moved to Berlin in 2019 to work at HubSpot. She started as a German Inbound Success Coach in Sales and worked with users of our free software. She then moved to the Community Team as the German Community Manager in April 2021.

Fun fact: I was equally interested in humanities & natural sciences in school and wanted to study geology; I was even a cave explorer for a short while.

@JoeMayall  / Ideas Forum Manager

Home office: Cambridge, US 🇺🇸

Joe was born and raised in Massachusetts, and joined HubSpot in July 2018. After a year and a half in Customer Support, he moved to Product Marketing to support the Ideas Forum. Feel free to reach out to him to chat about the Ideas Forum (or Star Wars).

Fun fact: Outside of HubSpot, Joe works as a freelance writer.

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Now it's your turn to ask us anything! 

[DianaGomez]

Hi @TateMubaiwa hope you are doing well 😊

Welcome to the Community, we are glad to have you here.

Best,

Diana

[dkcpatrick]

Hi everyone! I'm  K.C., a Growth Marketing Manager at Postman. We're an API platform used by developers and organizations to build and use APIs. Looking forward to connecting with the community!

[TiphaineCuisset]

Welcome @dkcpatrick !

We're glad to have you here 🙂

Tiphaine

[LReilein]

Hello!  I'm Laura from Freestyle Logistics in Vancouver, WA.  We are a freight brokerage with 5 brokers at the moment.  We're all basically new to CRMs, and are pretty happy so far with HubSpot.  

Laura

[DianaGomez]

Hi @LReilein hope you are doing well!

Welcome to the Community, we are glad you and your team are here 😊

Happy learning, 

Diana

[Brent_Butler]

Hello, I'm Brent, CEO of Masterplans.com. Our team is moving from Salesforce over to Hubspot. We are just going through the onboarding process and hoping for a smooth seamless transition. 

No real questions ATM, but I'm sure I'll be back in the future. 

[MiaSrebrnjak]

Hi @Brent_Butler,

welcome to the Community and thank you for the introduction! We wish you a lot of success with HubSpot!

Cheers
Mia, Community Team 

[AMcManus9]

Hello all!

My name is Adam and I am a Business Development Manager at Ravio (https://ravio.com/). We offer real-time compensation benchmarking insights to technology businesses. Glad to be joining the Hubspot community and looking forward to interacting with many of you soon!

Best, 

Adam

[MiaSrebrnjak]

Hi @AMcManus9,

welcome to the Community and thank you for the introduction! 🙂 

Cheers
Mia, Community Team 

[BEstrada]

Hello! I'm Bailey, the new HubSpot Admin for my company. It's nice to meet everyone. Chat soon. 

[MiaSrebrnjak]

Hi @BEstrada,

lovely to have you here, welcome! 🙂 

Cheers
Mia, Community Team 

[WafaBenHassen]

Hi all!
My name is Wafa, I am a BDM manager at Ladorian ( Data & AI Startup). I am glad to be a member of this amazing community, and hope to interact with many of you soon! 😍 

[MiaSrebrnjak]

Hi @WafaBenHassen,

welcome, we're very happy to have you here! 🙂 

Cheers
Mia, Community Team 

[Avancura]

Hello!

This is Aaron Vancura and this is my first time using Hubspot. I'll primarily be using the Service Hub for our customer support and am working through the initial setup.

Best,

Aaron

[MiaSrebrnjak]

Hi @Avancura,

welcome to the Community & thank you for the introduction! 🙂 

Cheers
Mia, Community Team 

[JPope]

Hi There.  James Pope here.  New hubspot admin going through onboarding.

[kvonloesecke]

Hi @JPope,

Thanks for your introduction!

Welcome to the Community and HubSpot! We hope you enjoy your experience here 🙂

Best,

Kristen

[Raewyn]

Hi, I'm Raewyn from New Zealand.  I've recently joined a sports organisation and want to support them with their social media so here to learn more about Digital Marketing.

[MiaSrebrnjak]

Hi @Raewyn,

Thank you for the introduction, welcome to the Community! 🙂 

Cheers
Mia, Community Team 

[CduPlessis]

Hi there, I'm Claire - introducing myself to the community! 
I've recently joined an NYC based ETF investment firm and using Hubspot for the first time. 

[MiaSrebrnjak]

Hi @CduPlessis,

welcome to the Community! 👋

Cheers
Mia, Community Team