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We are a small non profit and are making the switch from spreadsheets to a CRM. I am new to HubSpot, but have used a number of CRMs in the past. One really common thing in non profits is the annual membership drive. This include five levels of membership, but also variable amounts. So level two is 250-499, level three is 500-999, etc. I feel like deals is the way to do this, but I do see away to address the variable about and how it would be reconciled at the end of the month with accounting.
Deals would definitely be the way forward then. You could store the variable membership amount in the Deal amount field. Deals would be associated to contacts and you could export deals whenever you need to.
HubSpot does not have a feature that auto-creates deals each month (or year) for recurring revenue. With a Professional subscription, renewal process can be managed via workflows. Without them, it would have to be a manual process of creating those deals when they renew.
So what I am hoping will happen is that we get memberships (and other contributions) and those are entered into HubSpot, tied to the donor record. At the end of the month we would produce a donor report, but segment, which would have all the contributed income for the month. Accounting also receives the donations via checks and credit cards. In a very real sense, the number from the CRM should match the number that Accounting deposited. It is a check and balance thing. Today that happens in spreadsheets, but I wouldn't want to have to enter the data in HubSpot, then a spreadsheet, then accounting. Does that make sense?
Deals would definitely be the way forward then. You could store the variable membership amount in the Deal amount field. Deals would be associated to contacts and you could export deals whenever you need to.
HubSpot does not have a feature that auto-creates deals each month (or year) for recurring revenue. With a Professional subscription, renewal process can be managed via workflows. Without them, it would have to be a manual process of creating those deals when they renew.
Could you specify the part about reconciling this with accounting? Generally, this could be a simple dropdown property on the contact record or the deal record with multiple options for those levels. But it sounds like you want to get a specific report based on that?
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer