HubSpot for Nonprofits

EJohnson0
Member

Fundraise Up & Issuing Receipts for Offline Donations

Hello HubSpot Nonprofit Community, 

Our organization is planning to move forward with adopting Fundraise Up and using the integration with HubSpot. 

 

One challenge we've had is that Fundraise Up doesn't allow receipts to be issued to offline donations, such as cheques and EFTs. 

 

Has anyone else had this issue, and if so do you have any work around to issue receipts?

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MiaSrebrnjak
Community Manager
Community Manager

Fundraise Up & Issuing Receipts for Offline Donations

Hi @EJohnson0,

 

Thank you for reaching out to the Community!

I found two Community threads that might be helpful: 

I also wanted to tag @Wilpope – do you have any tips or workarounds that you could share? Thank you!

 

Cheers
Mia, Community Team


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COffutt
Member

Fundraise Up & Issuing Receipts for Offline Donations

Hi @EJohnson0fantastic to hear your organization is planning to move forward with Fundraise Up 🎉 

 

You are correct, Fundraise Up does not receipt offline donations. There are many ways to give to causes today but Fundraise Up is laser focused on the digital checkout.

 

For example, a check from a major donor, grant from a foundation, and/or gala ticket purchase are traditionally non-digital channels that are typically captured by your database of record as the single source of truth. 

 

However, offline fundraising channels can be reflected in your fundraising totals

 

Additional articles that may be helpful, relevant to you are below.
https://help.fundraiseup.com/why-doesnt-fundraise-up-provide-annual-yearly-summary-receipts
https://help.fundraiseup.com/receipt-customization

 

Hope that is helpful and we're excited to have you as a part of the Fundraise Up <> HubSpot family!