Any Australian organisations with NDIS customers out there?

[LBishop]

Hi,

Looking to connect with fellow not for profits that deal with NDIS customers. We are looking at CRM cards to get around data soveriognty isues with Hubspot servers in the US, not Australia. Just seeing if anyone in same position and using any workarounds?

[XavierK]

I work for a healthcare organisation in Australia, and we can't use the CRM because the data is not stored in Australia. In a previous org, we have created a card to store some data in Australia, but it's not user friendly. 

[LBishop]

Hi Xavier,

We looked into Cards as well, just didnt work with our 'source of truth' database with no API but appreciate the comment! Let's hope the servers come here soon as would solve a lot of issues.

[PamCotton]

Hey @LBishop, thank you for posting in our Community!

It's great that you're looking to connect with fellow not-for-profits working with NDIS customers. Data sovereignty is indeed a crucial consideration, especially with sensitive data.

To our top experts, @danmoyle and @Camille_YP do you have any recommendations for @LBishop matter?

Thank you,

Pam

[danmoyle · Accepted solution]

Thanks for thinking of me, @PamCotton. And hello @LBishop 😊

I don't personally have experience with your situation, but I know there's the Enterprise beta Kyle Jeps0on talked about with sensitive data in HubSpot:

That's what I think of. It's not yet HIPAA compliant, but maybe that's coming? 

[LBishop]

Thanks fo the info, I'll check it out.