What is this space for?
This is your dedicated place to share, learn, and troubleshoot all things related to HubSpot-native apps. Whether you’re exploring new ways to connect tools or solving an issue, this is the hub for all discussions about read more
Thanks for creating this dedicated space! Having all discussions about HubSpot-native apps in one place will make troubleshooting and collaboration m...read more
Hi Hubspot community, We recently discovered that the native integration between Hubspot and WhatsApp Business API has a fixed pricing model, in which we need to previously by a pack of templates, and those templates expire each month, wether th read more
Hi @Gabriel_Silva , this is a very real pain point and you’re not alone, especially with seasonal spikes. You’ve already identified the core issue ...read more
We have an integrated WABA channel with Brazilian numbers. The problem is that incoming messages are arriving with inconsistent phone number formats — sometimes in a 13-digit format where the 4th digit is "9", and sometimes in a 12-digit format wit read more
Hi @YGlebova ,
Since you can’t intercept or reformat numbers before they enter HubSpot, a good option is to use Operations Hub to deduplicate ...read more
Hello everyone! I'm trying to connect Whatsapp to Hubspot. However, I got an error when adding a channel. Hubspot customer service tells me that the error comes from Meta and that the error may have come from a previous connection. (Although I've read more
Hi @PAssurance and welcome to the Community!
I don't have WhatsApp for Business, and have not helped any clients. But here's what I did find...read more