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This is your dedicated place to share, learn, and troubleshoot all things related to HubSpot-native apps. Whether you’re exploring new ways to connect tools or solving an issue, this is the hub for all discussions about Lire la suite
Thanks for the warm welcome! I'm excited to be part of this focused space for all things HubSpot-native apps. Having a dedicated board makes it m...Lire la suite
Hello! We are using HubSpot as out main Ticketing tool. We are working with agents globally in different time zones and start using ticket assignment based on user availability status. We are also uusing setting working hours for users, but we are w Lire la suite
Hi @Jazzmin ! Welcome to the Community-- happy to have you here 😊
At this time, the Availability status in HubSpot cannot be managed by ...Lire la suite
Hello, We recently set up HubSpot and would like to automatically view Shopify orders on the right panel when a customer creates a ticket. Currently, we have to manually add the order by entering the order number. We would prefer for this se Lire la suite
Hi @LPaquette1 , I hope that you are well! Great question, thanks for asking the HubSpot Community! I'd like to share these resources that migh...Lire la suite
Hi there, I have succesfully integrated slack and hubspot. Everything is working. Usecase: I want to answer icoming livechats which as tickets in HS helptdesk on slack. If I do so my answer is a comment in the ticket and NOT the answer to t Lire la suite
Sounds like the replies are being sent into the ticket instead of the live chat. To fix this, please ensure that your settings match these: Setti...Lire la suite
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