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Jaycee_Lewis en Diciembre 10, 2024
Welcome to the HubSpot Native Apps Board!
What is this space for? This is your dedicated place to share, learn, and troubleshoot all things related to HubSpot-native apps. Whether you’re exploring new ways to connect tools or solving an issue, this is the hub for all discussions about Leer más
Responder Account Engagement
3 Me gusta
3 Respuestas
AJames40
Miembro
May 22, 2025 06:04
Thanks for the warm welcome! I'm excited to be part of this focused space for all things HubSpot-native apps. Having a dedicated board makes it m...Leer más
Jazzmin en Marzo 20, 2025
Syncing user availability status with google calendar
Hello! We are using HubSpot as out main Ticketing tool. We are working with agents globally in different time zones and start using ticket assignment based on user availability status. We are also uusing setting working hours for users, but we are w Leer más
Responder Tickets
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1 Respuestas
kennedyp
Administrador de la comunidad
Marzo 20, 2025 18:06
Hi @Jazzmin ! Welcome to the Community-- happy to have you here 😊 At this time, the Availability status in HubSpot cannot be managed by ...Leer más
LPaquette1 en Febrero 27, 2025
Shopify Orders not synchronizing in tickets
Hello, We recently set up HubSpot and would like to automatically view Shopify orders on the right panel when a customer creates a ticket. Currently, we have to manually add the order by entering the order number. We would prefer for this se Leer más
Responder Service Tickets
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1 Respuestas
BérangèreL
Administrador de la comunidad
Febrero 28, 2025 05:02
Hi @LPaquette1 , I hope that you are well! Great question, thanks for asking the HubSpot Community! I'd like to share these resources that migh...Leer más
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michiMolllath en Octubre 11, 2024
Live chat Slack integration - Replies in slack are comments in HS ticket
Hi there, I have succesfully integrated slack and hubspot. Everything is working. Usecase: I want to answer icoming livechats which as tickets in HS helptdesk on slack. If I do so my answer is a comment in the ticket and NOT the answer to t Leer más
Responder Chat Integrations Service Tickets
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Solución Aceptada
R-Sheikh
Miembro | Partner nivel Gold
Octubre 11, 2024 06:37
Sounds like the replies are being sent into the ticket instead of the live chat. To fix this, please ensure that your settings match these: Setti...Leer más
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