HubSpot Native Apps

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Jaycee_Lewis on December 10, 2024
Welcome to the HubSpot Native Apps Board!
What is this space for? This is your dedicated place to share, learn, and troubleshoot all things related to HubSpot-native apps. Whether you’re exploring new ways to connect tools or solving an issue, this is the hub for all discussions about read more
Reply Account Engagement
3 upvotes
3 Replies
AJames40
Member
May 22, 2025 06:04
Thanks for the warm welcome! I'm excited to be part of this focused space for all things HubSpot-native apps. Having a dedicated board makes it m...read more
Jazzmin on March 20, 2025
Syncing user availability status with google calendar
Hello! We are using HubSpot as out main Ticketing tool. We are working with agents globally in different time zones and start using ticket assignment based on user availability status. We are also uusing setting working hours for users, but we are w read more
Reply Tickets
0 upvote
1 Reply
kennedyp
Community Manager
March 20, 2025 18:06
Hi @Jazzmin ! Welcome to the Community-- happy to have you here 😊 At this time, the Availability status in HubSpot cannot be managed by ...read more
LPaquette1 on February 27, 2025
Shopify Orders not synchronizing in tickets
Hello, We recently set up HubSpot and would like to automatically view Shopify orders on the right panel when a customer creates a ticket. Currently, we have to manually add the order by entering the order number. We would prefer for this se read more
Reply Service Tickets
0 upvote
1 Reply
BérangèreL
Community Manager
February 28, 2025 05:02
Hi @LPaquette1 , I hope that you are well! Great question, thanks for asking the HubSpot Community! I'd like to share these resources that migh...read more
Solved
michiMolllath on October 11, 2024
Live chat Slack integration - Replies in slack are comments in HS ticket
Hi there, I have succesfully integrated slack and hubspot. Everything is working. Usecase: I want to answer icoming livechats which as tickets in HS helptdesk on slack. If I do so my answer is a comment in the ticket and NOT the answer to t read more
Reply Chat Integrations Service Tickets
0 upvote
4 Replies
Accepted solution
R-Sheikh
Member | Gold Partner
October 11, 2024 06:37
Sounds like the replies are being sent into the ticket instead of the live chat. To fix this, please ensure that your settings match these: Setti...read more
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