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HubSpot Native Apps

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Jaycee_Lewis on December 10, 2024

Welcome to the HubSpot Native Apps Board!

What is this space for? This is your dedicated place to share, learn, and troubleshoot all things related to HubSpot-native apps. Whether you’re exploring new ways to connect tools or solving an issue, this is the hub for all discussions about read more

Reply Account Engagement

3 upvotes

3 Replies

AJames40

Member

May 22, 2025 06:04

Thanks for the warm welcome! I'm excited to be part of this focused space for all things HubSpot-native apps. Having a dedicated board makes it m...read more

Solved

michiMolllath on October 11, 2024

Live chat Slack integration - Replies in slack are comments in HS ticket

Hi there, I have succesfully integrated slack and hubspot. Everything is working. Usecase: I want to answer icoming livechats which as tickets in HS helptdesk on slack. If I do so my answer is a comment in the ticket and NOT the answer to t read more

Reply Chat Integrations Service Tickets

0 upvote

4 Replies

Accepted solution

R-Sheikh

Member | Gold Partner

October 11, 2024 06:37

Sounds like the replies are being sent into the ticket instead of the live chat. To fix this, please ensure that your settings match these: Setti...read more

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