HubSpot Native Apps

MDeKoeyer
Member

Mobile Number field no longer appearing on Business card scanner

SOLVE

Hello Hubspot Community, 

 

In need of some help... Within the last 2-3 months I noticed there is no longer a Mobile number field when scanning a business card. Did this go away? Previously there was always a Mobile number field. Not sure what happened? It would seem odd if Hubspot got rid of that and switched to Phone Number. 

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1 Accepted solution
JWingate2
Solution
Guide | Elite Partner
Guide | Elite Partner

Mobile Number field no longer appearing on Business card scanner

SOLVE

Hi @MDeKoeyer ,

 

Yes, I believe this was one of HubSpot quiet changes. Unfortunately the only solution is updating the mobile number after the contact is created. If this is a pain point I would suggest creating an Idea on the Ideas forum to bring it back.

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JWingate2
Solution
Guide | Elite Partner
Guide | Elite Partner

Mobile Number field no longer appearing on Business card scanner

SOLVE

Hi @MDeKoeyer ,

 

Yes, I believe this was one of HubSpot quiet changes. Unfortunately the only solution is updating the mobile number after the contact is created. If this is a pain point I would suggest creating an Idea on the Ideas forum to bring it back.

0 Upvotes