Hubspot WordPress plugin account connection error (Your account doesn't have access)

SYakobson · a month ago

Hello, we're attempting to connect the Hubspot WordPress plugin with our account and getting an error:

Your account doesn't have access
You don’t have permission to connect a website to your HubSpot account.
Ask an admin to update your permissions in settings.
Learn more about integrations and user permissions.

The administrator granted the following permissions to my account, however, it still doesn't work:

• App Marketplace Install/Uninstall Access
• Template Marketplace Access
• Contact Properties Access
• Domain Settings Access for connecting domain
• Developer Tools Access (for API Integration)

The reason we need the plugin is to connect Contact Form 7 with HubSpot.

Thank you!

Jaycee_Lewis · a month ago

Hey, @SYakobson if you cannot install the app, your super admin may need to install it first, or on your behalf. — Jaycee

HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !

View solution in original post

Jaycee_Lewis · a month ago

Hey, @SYakobson if you cannot install the app, your super admin may need to install it first, or on your behalf. — Jaycee

HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !

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