Jul 11, 20217:26 AM - edited Aug 12, 20219:14 AM
HubSpot Employee
How often should you audit and update your buyer personas?
Buyer personas can be created through research, surveys, and interviews — all with a mix of customers, prospects, and those outside your contacts database who might align with your target audience.
But like all data, even information you gather on your audience (your personas) can go out of date. After all, business models change, companies merge or shift direction, and your audience can (and likely will) evolve. In your professional opinion, how often should you audit and even update your buyer personas?
How often should you audit and update your buyer personas?
You should audit and update your buyer personas at least once a year, but more frequent updates may be necessary based on market changes and customer behavior shifts.
How often should you audit and update your buyer personas?
I would recommend auditing and updating the buyer personas at least once a year. However, one should also consider conducting an audit whenever significant changes occur in your business, industry, or target audience. This ensures that the buyer personas remain accurate and relevant to effectively guide the marketing and sales strategies.