HubSpot Marketing

JorieMunroe
HubSpot Employee
HubSpot Employee

How often should you audit and update your buyer personas?

Buyer personas can be created through research, surveys, and interviews — all with a mix of customers, prospects, and those outside your contacts database who might align with your target audience.

 

But like all data, even information you gather on your audience (your personas) can go out of date. After all, business models change, companies merge or shift direction, and your audience can (and likely will) evolve. In your professional opinion, how often should you audit and even update your buyer personas?

 

*To learn more about this, check out the Using Buyer Personas in HubSpot lesson via HubSpot Academy. 

920 Replies 920
KDsouzaYUSCS
Member

How often should you audit and update your buyer personas?

EVERY QUARTER 

kingsleydsouza
Member

How often should you audit and update your buyer personas?

once in 6 months 

 

0 Upvotes
rude_1012
Participant

How often should you audit and update your buyer personas?

You should audit and update your buyer personas at least once a year, but more frequent updates may be necessary based on market changes and customer behavior shifts.

Murari
Member

How often should you audit and update your buyer personas?

I would recommend auditing and updating the buyer personas at least once a year. However, one should also consider conducting an audit whenever significant changes occur in your business, industry, or target audience. This ensures that the buyer personas remain accurate and relevant to effectively guide the marketing and sales strategies.

AEscobar0
Member

How often should you audit and update your buyer personas?

la mejor opción es actualizar continuamente en función de las necesidade sy características de los movimientos y cambios que ocurren

0 Upvotes
calebtodd
Member

How often should you audit and update your buyer personas?

I personally feel that changes should be made frequently and I strongly beleive the best time to change and update is by each season

0 Upvotes
ÖEnli
Participant

How often should you audit and update your buyer personas?

I am in the travel industry and trends are changing almost every day. I am checking buyer personas seasonally and comparing each season with the years and seasons before. 

 

MMidy
Participant

How often should you audit and update your buyer personas?

For my business, I think keeping a pulse on buyer personas quarterly and then determining them annually has been a trend we've had without knowing it. The reason being is that we have an outbound sales team and because of that they call nationwide and get a pulse on what people are talkin about consistently and who they are selling to. 

0 Upvotes
JaneMendoza08
Participant

How often should you audit and update your buyer personas?

I would say it would depend on the nature of the business. If your target audience's preferences and behaviors are evolving rapidly, it becomes important to reassess your buyer personas more frequently, like once a month. Although there isn't a set period of time that is universally applicable, it is generally advised to conduct audits and updates at least annually. However, the frequency may vary depending on the specific circumstances.

0 Upvotes
Rish5296
Member

How often should you audit and update your buyer personas?

I completely agree with you.

0 Upvotes
gblaney
Participant

How often should you audit and update your buyer personas?

Obviously the industry you are in may dictate otherwise, but but I think personas ideally would be assessed/audited at year-end or the end of a campaign, when there is sufficient information to really drill into a persona's effectiveness.

AAzul-Felix
Participant

How often should you audit and update your buyer personas?

Should be updated every now and then, the team can have a brief discussion during monthly meetings along with the different teams. Especially, those customer-facing teammates, so they can notify other teams if a new buyer persona comes up.

0 Upvotes
Waseem-Khan
Member

How often should you audit and update your buyer personas?

There should be marketing / sales reports conducted periodically, and with this analysis we can determine customer behavior, feedback from customers and marketing team. if sales go down we need to change buyer persona. this audit also becomes necessary when your business expands or you launch a new product/service. 

let me know if you agree?

FZlatanou
Participant

How often should you audit and update your buyer personas?

It depends on the persona and the type of industry lifecycle product and services. We should take into account how long a deal need to get closed, along with how the overall market changes.

0 Upvotes
ADAnzica
Participant

How often should you audit and update your buyer personas?

As the company evolves, buyer personas should as well. This means there should be new personas as more products are created and the company grows. 

0 Upvotes
RGreen1
Participant

How often should you audit and update your buyer personas?

The process of auditing persona's should be done once a month or every 3 months depending on your business model. Many organizations have fast tracked promotions and lay offs which makes it crucial to know not only the persona but also the contact you're marketing too. This helps reduce wasted efforts on contacts/persona's that no longer exist within the organization you're marketing your products too. 

0 Upvotes
AEmley
Member

How often should you audit and update your buyer personas?

I think it's appropriate to review your persona at least every 6 months to see if editing or completely updating is needed, unless other circumstances present themselves.

BMerkley
Member

How often should you audit and update your buyer personas?

I believe they should be looked at every 6 months or so, or if there is a new product line, or reason to create a new persona. 

0 Upvotes
lkandasammy
Participant

How often should you audit and update your buyer personas?

Absolutely. I believe that the more information that you gather, the wider the net of the target audience and this can help you in designing a very effective campaign, one with strategic messaging and content mirroring that which the buyer is already accustomed to,

0 Upvotes
MelissaSwann
Participant

How often should you audit and update your buyer personas?

It should be reviewed at least once every six to twelve months unless launching a new product or entering a new market to ensure that marketing efforts remain aligned with the needs, behaviors, and pain points of the target audience.

aafvasconcelos
Participant

How often should you audit and update your buyer personas?

It depends on the company. If one company's campaign cycles target personas that are dramatically different from one another, it might be wise to review them before starting to work on the strategy for the next campaign. If the products/services remain relatively the same throughout the year, I wouldn't spend a lot of energy reviewing personas frequently - maybe once a year. Any time a major event impacts culture, however, we should review our personas and strategies - think about the pandemic, for instance. It shifted the consumption habits of every buying persona out there.