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Jul 11, 2021 9:00 AM
On a past thread, we discussed some of the ways that workflows can trigger your team internally. You can use them to automate data clean up or to trigger notifications to your sales team.
Now, let’s discuss ways you can use workflows to engage your leads and customers.
For example, one of my all-time favorite ways to use workflows is to re-engage leads that have abandoned their shopping cart.
The concept here is simple: When someone adds an item to their online shopping cart but leaves your site without completing the purchase, you can trigger an email workflow that reminds them of their forgotten purchase and motivates them to Live the transaction by offering a special discount code or some other incentive to buy.
That’s my favorite use workflows! How are you currently using yours? Sound off in the comments below.
Aug 16, 2021 2:33 PM
good information
Aug 15, 2021 5:43 PM
I plan to use workflows to warm up contacts in the pipeline and follow up emails
Aug 15, 2021 9:08 AM
We use workflows when new visitors signs up on our platform to make sure they stay active on our platform
Aug 12, 2021 5:03 PM
I find nurturing sequences with a goal to educate your lead work well. "Here are some additional resources you may find useful" and send them content that educates them about your brand, product/service and builds trust.
Aug 11, 2021 11:15 AM
We use workflows to organize summer vs. permanent addresses for our clients, to re-engage post events, and to send RSVP reminders.
Aug 11, 2021 10:54 AM
I primarily use them to nurture leads after they've downloaded something from the site
Aug 11, 2021 9:30 AM
I like re-engaging with leads with email workflows!
Aug 11, 2021 2:49 AM
We use Workflow to delivering relevant content according to the audience's interests, behaviour and other criteria. The most actual challenge for us today - Lead Nurturing - how to build effective Workflow (Email Sequence) and setup Goals
Aug 11, 2021 2:38 AM
Recommended to engaged with the customer in the buyers journey.
Aug 10, 2021 4:12 PM
Member
Aug 10, 2021 11:51 AM
Up-selling and cross-selling.
Aug 10, 2021 9:51 AM
Post-trade show follow up
Aug 10, 2021 9:44 AM
😀
Aug 6, 2021 9:21 PM
Aug 6, 2021 8:57 PM
For our ecommerce site we are currently using targeted cross-sell or upsell automated workflows to encourage customers to shop again to increase order frequency
Aug 5, 2021 1:09 PM
Amazing
Aug 5, 2021 1:03 PM
Great
Aug 5, 2021 10:13 AM
We have never used workflows, but excited to start implementing them in our marketing practices.
Aug 4, 2021 4:12 PM
Use them for abandoned cart campaign
Aug 4, 2021 1:50 PM
We have created a post-purchase workflow that I think is extremely helpful because it not only offers current customers incentive to recommend their friends, but it also gives customers a way to provide us with healthy/ constructive feedback.
Aug 4, 2021 7:07 AM
We use workflows for reminders and follow-ups after a webinar.
Depending on the campaign a prospect comes to us, we enroll them in an associated workflow that has offer that might appeal to them.