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Florina

‎Mar 2, 2022 8:25 PM

Participant

Captcha or not?

I noticed that our existing contact form has been generating more spam messages and offers than actual leads or customer messages. (It's a pretty good form though) I'm thinking of suggesting we use captcha to lessen or hopefully eliminate these unwanted responses. Will that be effective?

2 Replies 2
MiaSrebrnjak
Community Manager

‎Mar 3, 2022 1:04 PM - edited ‎Mar 3, 2022 1:04 PM

Community Manager

Captcha or not?

Hi @Florina,

 

thank you for a great question!

Using CAPTCHA is a good idea; this is one of the recommended methods to prevent spam form submissions in our technical documentation. 

 

I also wanted to share this Community article where @danmoyle and @karstenkoehler provide a couple of other helpful tips and insigts. 

 

Cheers
Mia, Community Team

 


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Florina

‎Mar 3, 2022 5:33 PM

Participant

Captcha or not?

That's great! Thank you for replying. I'll go check out these resources then. 

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