November 2016 Revisions to the PPA

[davidjosephhunt]

HubSpot recently updated the July 2016 version of the Partner Program Agreement (a.k.a. the PPA) and we wanted to give you some info on what's changed.

First off, we changed the agreement name and program name to better reflect the partner program.  So, it’s now called the Agency Partner Program Agreement (and the Agency Partner Program, of course.) You’ll see some changes in the definitions and throughout the document to implement this change.  Good stuff!

Also in the ‘Definitions’ section, we’ve generalized the definition of ‘Capacity Limit’, as it depends on partner tier status.  We now call this out in our ‘Agency Partner Program Limits’ section. We’ve also corrected an error in the ‘Other Products’ definition, and include legacy Sales products in that definition.  The ‘Subscription Service’ definition now includes sales software (except for legacy sales products), which is a change made related to the addition of Revenue Share on Sales products - more on this below!

We’ve updated the ‘Compliance with Program Policies’ section to include some additional important terms.  You’ll want to give this section a full read for all the info, but here are a few highlights: (1) we might require that partner purchase certain products or services to participate in the Agency Partner Program, (2) we have Service Limits and API Terms that need to be respected - both of these are part of our Acceptable Use Policy, so should be familiar to you, (3) we reference the terms that apply to the HubSpot Directory, and (4) we reference the terms that apply to the HubSpot Community.  Lots of good reading there.

In the ‘Eligibility’ section, we’ve clarified that if an End User participates in the Agency Partner Program, you’re not eligible for Revenue Share. Also, we’ve added some terms to cover competitive situations with other partners and how Revenue Share eligibility could be impacted.  Give this section a read for the detail.

In the ‘Revenue Share Payment’ section, we’ve included terms to address what happens if we add products that you can earn Revenue Share on.   So, as we say in this section, this means you may earn Revenue Share on our Sales product (excluding our legacy sales product), starting on November 1, 2016!

We now call out the ‘Partner Toolset’ in ‘Partner Training and Support’ as something we make available to you, along with some other related terms.  Speaking of partner support, we’ve also added a ‘Test Portal’ section which includes the terms that apply to use of the Test Portal if it’s available to you.  Also, we now reference ‘Test Portal’ in other sections of the agreement, as applicable (such as in the ‘Indemnification’ and ‘Disclaimers; Limitation of Liability’ sections.)  We have made some changes to the ‘Optional Partner Program section, including a few important points about terms that apply to partner promotions.

Finally, as we usually do when we update the agreement, we made some drafting clean-ups and clarifications.  

Well, there’s that!  Please remember that this is just an informal high-level summary of the most recent changes to the Agency Partner Program Agreement, and that you should always make sure you’ve read and understood the complete Agency Partner Program Agreement before you participate in our Agency Partner Program.

Questions? Let us know!