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KSims
by: HubSpot Employee
2 weeks ago
HubSpot Employee
2 weeks ago

June 2, 2025, Legal Stuff Update

June 2, 2025, Legal Stuff Update

HubSpot recently updated the following legal documents included in our Customer Terms of Service:

Additionally, HubSpot also recently updated the following documents, which we are including here for your convenience, that may apply to your use of our services or websites:

We’ve also made minor drafting clean-ups and clarifications across the terms.

We wanted to give you some information on what's changed below.  Please remember that this is just an informal, high-level summary of the most recent changes to these documents, and that you should always make sure you’ve read and understood the complete  Customer Terms of Service before you use our products or services.

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General Terms 

  • We’re excited to launch HubSpot Credits! We've updated the General Terms ‘Fees’ section to include references to new HubSpot Credits.  
  • We worked to refine the ‘Entire Agreement’ section by clarifying applicable Orders are included. 

Product Specific Terms 

  • The new ‘HubSpot Platform Access’ section in the Product Specific Terms includes the existing HubSpot Seats information and the new HubSpot Credits details.   
  • You can now use HubSpot Credits to engage with our Enrichment Products.  As a reminder, using Breeze Intelligence tools in HubSpot (Enrichment, Intent, Smart Properties, Data Tests, and similar features), is subject to the ‘Enrichment Products’ section of the Product Specific Terms and throughout the Agreement.
  • The ‘AI Products’ section is now ‘Generative AI’, and you’ll see that reference updated throughout the terms.  
  • The ‘Call Recording’ section is now ‘Recording of Calls and Other Electronic Communications’, and we’ve updated the section to reflect use and compliance obligations. 

Data Processing Agreement 

  • We updated the ‘Transfer Mechanisms’ section of the Data Processing Agreement to have the Standard Contractual Clauses apply, in addition to the Data Privacy Framework. 

Sub-Processors Page 

  • We’ve updated the ‘Feature Specific Sub-Processors’ section of the Sub-Processors Page as follows: 
    • We simplified the Applicable Service descriptions throughout the page. 
    • As described in the Product Specific Terms summary, we updated references to “Generative AI” from “AI Products” to align with other updates across our terms.  
    • We simplified the subprocessing details to more easily identify reCAPTCHA and added Speech to Text  to support calling and transcription being enabled for most customers using call recording.
    • We’ve removed duplicative language from the table indicating features may be optional.  Any optional Sub-Processors are already marked on the page with an asterisk indicating you may choose not to use the functionality provided by our Sub-Processors.

Privacy Policy

  • We refined the ‘Partners’ section of the Privacy Policy to clarify the purposes for data processing applicable to HubSpot partners.  
  • We’ve added a new section, ‘HubSpot Marketplace,’ to describe how personal information may be processed when using a HubSpot Marketplace. 
  • We updated the 'Data Privacy Framework Notice' section to include our commitment to cooperate with relevant data protection authorities regarding unresolved complaints about personal data handled under the Data Privacy Framework. 
  • In the ‘Google Products And Integrations’ section, we moved resources to learn more to the top of the section for ease of reference.  
  • We added a new ‘Google Speech to Text’ section to describe how Customer Data may be used to provide features within our services. 

Additionally, HubSpot also recently updated the following documents, which we are including here for your convenience, that may apply to your use of our services or websites:

 

HubSpot Solutions Partner Program Agreement 

  • We’ve updated the ‘Definitions’ section in the Solutions Partner Program Agreement to include several new terms and updated information:
    • You’ll see a new entry for “Partner Beta Program” which is also included throughout the document and the new Optional Partner Program, Pilot and Beta Specific Terms.
    • We’ve included a new entry for “HubSpot Credits” based on our product updates, which are now referenced throughout the agreement.  
    • We’ve updated the definition for “List Price” to focus on current pricing and remove language related to the previous 10-day option. 
    • We added a new definition for your “Subsidiaries” which has been incorporated throughout the agreement, as applicable.
  • We’ve expanded the ‘Partner and Provider Rights’ section to allow your Subsidiaries to demonstrate and promote the HubSpot Products to your prospects and customers. Similarly, we’ve also included your responsibilities for your Subsidiaries. 
  • We’ve expanded the ‘Partner and Provider Rights’ section to allow your Subsidiaries to demonstrate and promote the HubSpot Products to your prospects and customers. Similarly, we’ve also included your responsibilities for your Subsidiaries which applies if your Subsidiaries avail of this opportunity. 
  • We've clarified the 'Taxes' section to include information about payments we make to you.
  • The prior ‘Optional Partner Programs’ section is now ‘Optional Programs, Pilots, and Betas’.  We’ve also updated the contents of this section, program obligations and compliance requirements, currency information, and other impacts of optional programs (applicable in the event you participate in one of these Optional Partner Programs).  
  • We’ve unified the effective date and the “Last Modified” date at the top of the page. 
  • We've updated the 'Assignment' section to include clearer instructions to you in this event, such as a 30-day advance written notice of proposed mergers, reorganizations, or other significant corporate transactions, a clear path to provide notice and our commitment to provide reasonable support accommodations when proper notice is given and consent is granted.

HubSpot Business Partner Data Processing Agreement

  • We've added a new table of contents, updated section titles, and renumbered sections throughout the Business Partner Data Processing Agreement in an effort to ease your review.  
  • We’ve updated ‘Schedule A’ as follows:
    • The 'Categories of Data Subjects' and 'Categories of Personal Data' sections now expressly include prospects and clarify data importer and data exporter roles.
    • The 'Nature and purpose of the processing' section now reflects obligations under the Partner Agreement and obligations under applicable law.

HubSpot App Partner Program Agreement

  • We’ve added a new table of contents to the App Partner Program Agreement  along with updated section headers and numbering throughout the document in an effort to ease your review.  
  • We’ve updated the ‘Data Sharing’ section to consolidate data processing information in the HubSpot Business Partner Data Processing Agreement.  
  • You’ll see our updated information in the ‘Notice’ section for consistency with our enterprise notice information. 

New! Optional Partner Program, Pilot and Beta Specific Terms

  • We've created a new dedicated page for Optional Partner Program, Pilot and Beta Specific Terms in an effort to make information about specialized partner programs easier to find and review. We've moved this content from the previous Partner Jurisdiction Specific Terms to this centralized resource, and the previous Partner Jurisdiction Specific Terms has been retired.