Hi everyone! The idea (wish) is very simple and it's born from a very frequent issue....
Has it ever happened to you to enter into a contact (perhaps from one of your customers with whom you exchange emails almost daily) and see the classic 'contact bounced' tag?
And what do you do to 'unbounce' him?
I guess you do like me: contact support to ask to remove it from the bounced list.
it is not possible to create a filter that gives me the possibility to see all the soft bounced contacts?
the idea is very simple: basically there is a filter for hard bounce or marketing mail bounce... is so hard add one more for soft bounce?
Looking to set criteria for keeping soft bounces as part of the contact lists while still being able to remove the hard bounces. Soft Bounces are still a possible viable contact.
I agree, this would be very helpful. I want to create an active list to monitor contacts that soft bounce more than twice in a month. At the moment you can do that for all bounces but not specifically soft bounces.
I would really love to have a soft bounce filter so that I can add such contacts to active lists - it would be super helpful instead of just being able to filter hard bounces!
I'm trying to create a report of all soft bounce records in the last 7 days along with the email they have soft bounced on. It would be really useful to have the option of quickly identifying them in one go.
I'm here for the same, I'd love not only 'soft-bounced' but the soft-bounce reason! Sometimes their inbox is full, others their corporate server just doesnt like our emails. I've tried to create lists and workflows to automate the info to no avail.
A soft bounce filter will definitely be an important feature to have. I currently use "other" which seems to give me a good segment of the soft bounces. It'd be easier to have just "soft bounce" instead.
I agree to this - it would help with reporting, data base clean up, and also with email strategy. It would great if there is a filter specifically for soft bounced contacts so I can seperate them from the truly hard bounced/globally bounced contacts.
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