show internal email title in contact timeline


On a contact's timeline, Marketing Email activity is shown with the subject line of the email. I can identify an email much more easily from it's internal title than from the subject line, especially since we sometimes reuse subject lines for different emails. Also, in a workflow, the action is shown with the internal name of the email. This makes it incredibly inefficient to map a user's email activity to a workflow. It would be awesome if in a contact's timeline their marketing email activity could be shown based on the internal name, or at least if we had the option.

2 Replies

Yess!!!! Even for our sales teams, they can't quickly identify marketing email subject lines, but internal namin conventions are easy for everyone to understand


Absoutely!  I have several workflow emails with the same subject line which makes it even more confusing.