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Status: Idea Submitted
michaelk
Submitted by Member | Gold Partner on ‎Oct 20, 2020 10:04 AM

"Typing Indicator" for online chat

Interesting that the Hubspot Help Chat has the wavy ellipses to show that someone is typing a response back, but it doesn't seem that exists on the actual platform chat function. Would be useful if this doesn't already exist.

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1 Reply
DLopez333
Participant
‎Oct 14, 2021 2:07 PM

Yes we are noticing that we too can not see when another rep is responding to a lead or customer, causing multiple reps responding at the same time. Not a great look to our users and leads.