HubSpot Ideas

JoeMayall

"Last time contacted" and "last activity date" for Custom Objects

Created from the Japanese Community

 

Currently, there are no "last time contacted" or "last activity date" properties for custom objects. I want this property to exist so we can treat it just like contacts and companies.

12 Replies
MFall13
Contributor | Platinum Partner

Agreed. Several clients prefer to log activity to the custom object instead of the contact record! And Object last modified doesn't pick up on emails/notes/etc deployed from the custom object record.

LVanderbroek
Participant

We need this. We use a custom object to get a "Leads" object as Salesforce has. This was approved through the direction of our HubSpot rep. We are finding limitations on the custom object that inconvenience us at many turns and are hoping that our top custom object capability requests will be pushed forward ASAP. This is our #1 request. We need Last Activity date on the custom object soon or it will become a nightmare for our reps as we scale the custom object. The reps are frustrated they cannot organize their pipelines and our managers are frustrated they lack activity visibility. 

BKoehoorn
Member

Very much needed to be able to create these properties! 

cecilia-thespot
Contributor

It is 2023 now and this feature is still lacking but greatly needed. We have different types of jobs set up as custom objects and need to know which jobs have no activity recorded on them. It is absolutely necessary for this to be available on custom objects.

LDilven
Member

Would be very helpfull if this would be available.

 

Does anyone know a workaround? Maybe rollup activity from associated objects to the custom object? I tried a calculated field but was not able to get a last activity date based on associated contacts. 

djc225
Participant

Is there any update on this?  I really need to track last activity on a custom object.  Seems like an easy feature since we can easily associate emails, tasks, phone calls and other records to custom objects.  

djc225
Participant

Absolutely need last activity date for custom objects.  Especially since we are able to associate activities such as tasks and emails to the custom object

dbirnkrant
Member

This is basic. Please HubSpot, set up a custom property for us to access the last activity date of our custom objects.

hub39393
Member

This is a must have!! For customers who rely on custom objects, this is such a huge miss by HubSpot. A "last activity date" on custom objects is a true must have -- especially for enterprise customers that rely on custom objects to run their businesses.

hub39393
Member

If you can associate notes/tasks to a custom object, having "last activity date" should have been a default property. This is a massive limitation. Since this doesn't exist, there should at least be an easy workaround. Even if we create a custom "Last Activity Date" property, there's no workflow trigger for note created on a custom object.... so we're just stuck.

joseadiazc
Member

How is this not available yet..

Sinikka
Member

As a Team Lead, I want to see directly from the list/board view when the Service/Custom Object was last updated by responsible CSM, so that I can monitor the situation and escalate if needed. Should have been a default property.