We need the option to be able to create a "Form Abandonment" campaign.
If someone starts to fill out a HubSpot form and abandons, we need to be able to send a cadence of emails after abandon to hopefully drive that lead back. If that lead enters their email address, then should be able "grab" that email even if they don't hit the "submit" button.
The cadence could be similar to "cart abandon" campaigns.
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I completely agree, this would be extremely helpful for my company's sales and marketing teams. This is a feature idea I've talked about several times with my coworkers, and asked about in the HubSpot help forum.
Yes, will love to see abandon rate on the form as well and if possible what causes them to abandon the form...then we can target those people with followup emails to have have them complete what they started...
Yes! This would be an awesome feature add. Especially if it's possible to set up for all donation/payment forms, not just ones created through HubSpot.
We are building a quiz / survey and having the ability to trigger based on form abandonment would help us to be able to retarget those that never finish the quiz. So many use cases already, and with the adoption of ecommerce payments in Hubspot I think this functionality would have a lot of different use cases!
It's 2025, and we still don't have Form Abandonment. Also, it's HubSpot, not Cheap and Small Business. 😐
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