HubSpot Ideas

SJeremias

product library

it would be super helpful to have a check box to HIDE a producty from the product library so users cannot sell that product.  I realize we cannot DELETE or RENAME the item as it affects reports and back end things, but having a way to "hide" it would be super helpful

20 Replies
AndreaMolinaro
Participant

This should be a basic function of a product object.  When will this be done?

BYeung29
Member | Platinum Partner

We need this now as we iterate and update our products with new versions. 

JairedJ
Participant

Hello HS - not sure how this is not a thing. Please do make this change soon. My sales teams are pulling their hair out searching through hundreds of product they do not currently use. 

Roeland_RS
Participant

Yes sorely needed. 

LBisesi
Member | Elite Partner

Definitely need this ability please!!!  Would be extremely helpful to be able to make a product inactive so that it will not sync over to Quickbooks Online in that integration!

LBisesi
Member | Elite Partner

Definitely need this ability please!!!  Would be extremely helpful to be able to make a product inactive so that it will not sync over to Quickbooks Online in that integration!

MAnderson87
Member

This is a very needed feature! Please add!!  Right now we have to delete the product to ensure it doesn't get added to a deal when its not available but if/when we bring back the product it will have a different HS ID# from Quickbooks and it causes so much confusion 

JasonAtMinga
Member

PLEASE add this functionality ASAP!

NK88
Member

Please add this, as we need this functionality with all our products. 

MAnderson87
Member

Any chance there is an update on this? Hopefully it goes into planning soon! This has a big impact on integrations

DNichols
Participant

I hope we get an update soon 🤞

VCunningham
Member

Any update on this?

Ahmed_Hassan
Participant

Currently, in our HubSpot setup, we have the property "Currently Active - Yes/No" for products in our library. However, we have noticed that this property does not effectively limit the availability of products to our sales representatives. This is particularly challenging when dealing with discontinued products. While these products cannot be deleted from our library for record-keeping purposes, it is crucial to prevent their selection during new sales processes.

The lack of this functionality leads to situations where sales reps might inadvertently select products that are no longer available or suitable for sale. This not only creates confusion but can also impact the accuracy of sales data and customer satisfaction.

Therefore, I propose a feature enhancement whereby administrators can set restrictions on the products available for selection by sales reps. This could be an extension of the existing "Currently Active" property or a new feature that allows more granular control over which products appear as options for reps.

Implementing this feature would significantly streamline our sales process, ensuring that only relevant and currently available products are presented to customers. It would also reduce errors in product selection and enhance the overall efficiency of our sales team.

 

RRosenfeldt
Member

We just moved over from Salesforce to HubSpot, and this was a standard feature in Salesforce. How is it not standard in HubSpot?

FPalmisano
Participant

This would be really helpful - Salesforce has this possibility.

We need to be able to exclude inactive products from the list when adding to a deal or quote.

Chewie
Participant

Basic functionality.  This needs to be added asap

PatienceSeow
HubSpot Employee

Upvoting this on behalf of my customer. This feature update will be extremely helpful!

InnoVites
Participant

It would be great if we could manage this issue by only allowing people visibility to products if their team has been linked with a "view" or a report on the products object. 

 

This would give us the most granular control,

ABowk
Member

This is a crucial feature and a basic neccesity.

 

There are times when a product is end of line but we still need the product for reporting and so cannot delete it.

 

There are times when a product or component may be out of stock for a period of time (thank you Huthi rebels pirates!) and so we need to *temporarily* make this unavailable to sales.

 

This doesn't affect us but I am sure there are many companies who's business is seasonally driven and has ranges of products only available at certain times. 

FJones8
Member

Has anyone heard anything from the HubSpot team about when this will be rolled out? We need it too!