HubSpot Ideas

DLe3

my number is anonymous when calling outbound!

I receive feedback from some clients, that my number is displayed as "Anonymous" when calling from Hubspot. 

 

I connected my mobile number to Hubspot and Hubspot confirmed my number. The Number is correct, however as Hubspot is working with Twilio as Calling application, my number is categorized as spam number and this makes my outbound calls hard as no one will pick up, if they receive my call as anonymous call.

 

I wanted to know, if someone else is experiencing this and whom to contact from twilio to qualify my number as valid. 

 

Moreover: a few days before it worked and my number got displayed.

 

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