HubSpot Ideas

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linkin.bio and linktree contacts should be Organic Social, not Referral as their original source

I recently found out that contacts who access our site from linkin.bio and linktree are labeled as "original source = referral" when they fill out a form. 

 

Wouldn't it create more accurate reporting for the vast majority of hubspot users if contact from those linking tools were categorized as organic social? They're tools that're specifically marketed as a "customizable link-in-bio tool for instagram and tiktok".

 

By accurately reclassifying those contacts, I found out that we've actually acquired 15% more contacts from organic social media than we've been reporting. That's a HUGE deal; we will now have to reallocate resources due to this discrepancy.

 

I'm certain that thousands of other hubspot users are unaware of this source tracking quirk and I think it should be changed.

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