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It would be great if the mobile app had an option to "view all" deal pipelines, as you can on the web version.   Currently you have to select the specific pipeline you wish to view. ... Mostrar más

Hi   Our current Ticket ID number series are 9 digits long, if at any point we have to relay on this number to identify an issue the chanses it will be missread is significant.   Would be great if we could reset it to start from 1 again or if we could create our own with ticket ID:s relating to products or projects based on letter and/or number combinations.   Best Regards Björn A ... Mostrar más

The ability to customize feedback surveys to fit company branding and experience would be great to add. We want to keep the brand expereince consistent but we are unable to customize the surveys (font, colors, experience, etc.).  ... Mostrar más

Unless I'm very much mistaken, the only way for HubSpot administrators / partners to configure things like sales email signatures / meeting links / chat availability or edit profiles of other sales users is by logging in to each individual's account independently.   This is a really cumbersome process, first having to obtain login details for X number of users, and then log in to each account and configure each setting accordingly.   It would be great if this could all be managed from an administrator / partner account. For example, create a bulk-standard thirty minute meeting link that with availability between 9am and 5:30pm, and make that available to every sales user in X team. Or, design one email signature and roll that out to every user (or a specific team), using personalisation tokens to update the custom details. ... Mostrar más

It would be wonderful for the real estate community if you would incorporate the ability to add images within contact/company/deal properties. ... Mostrar más

The Support bot chatflow template makes it impossible to build a bot flow that allows the customer to ask their question before giving some piece of information designed to create a Contact card for them in Hubspot.    As a Hubspot user, I want to have full control over how my customers are handled. When it comes to providing support via a bot, I want to avoid putting hudrles between them and the information the are seeking. In this particular case, I don't need to harvest any personal information or to create a contach card for them until I need to follow up woth them. If the bot successfully finds the required information for them in our Knowledge Base, the flow should end there.   Lastly, it seems a bit self serving on Hubspot's part to not allow me to create a bot flow that makes it necessary for a contact card to be created for every chat visitor when we are being charged per contact.   Please allow for more flexibility in chatbots flows.   ... Mostrar más

I find the idea of an internal email function in workflows to be useful, however I feel the way it's currently implemented is unintuitive. When selecting multiple contacts for an internal email, a copy of that email is sent separately to each attached person.   I can see the logic in doing this for marketing contacts, but when sending an email to your own team you would generally want to CC everyone on the same email; that way those included know who's being informed and can reply with additional questions or information.   I feel this feature would be more useful if it atleast offered the option to use a single email with all users included.   1. This is for anyone creating a workflow. 2. The goal is to improve automated internal communication. 3. This option will allow more flexibility in the usage of this feature. 4. Unknown 5.    ... Mostrar más

Hi HubSpot!   As an avid user of HubSpot, I've come to appreciate the platform's powerful features for managing customer relationships. However, I recently had an idea that could further enhance its functionality and provide users with even more control over their contact/company interactions.   I propose the implementation of time-based filtering for the "Number of Times Contacted" metric, allowing users to analyze and segment contacts based on specific timeframes, such as last 7 days, last 30 days, etc.   This feature would enable businesses to gain valuable insights into their company engagement patterns and tailor their outreach strategies accordingly.   HubSpot has always been committed to providing robust tools for managing customer relationships, and the addition of time-based filtering for "Number of Times Contacted" would be a valuable enhancement. By enabling users to analyze interactions within specific timeframes, this feature would unlock new insights and help businesses make more informed decisions. Let's rally together and support this idea, so HubSpot can continue to evolve and meet the evolving needs of its users.   Thank you, KMusic ... Mostrar más

Hi there I really like the new solution of subscription types and GDPR settings. But there is one small issue I would like to adress and hope for a solution. The HubSpot Default Subscription Type "Other Communication HubSpot Default" (in the settings - in the Preference Page it goes under the name "Sales Email | One to One"). Since not all HubSpot users are useing Sales Emails I think it's a crucial functionality to be able to deactivate (or at least rename) this subscription type.   ... Mostrar más